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Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
OBJECTIVE :
Seeking a position in Customer Service where my extensive experience will be further developed and utilised.
EXPERIENCE :
Cambridge Telecommunications, Cambridge, MA
1999 - Present
Customer Service Manager
Responsible for the supervision of a staff of twenty-eight people within the customer service department.
Responsible for the recruitment and training of customer service representatives.
Managed the needs/requirements of high revenue commercial accounts through extensive follow-up procedures.
Successful account retention record of 98%.
Performed market research surveys amongst client base to seek feedback on sales techniques, follow-up methods and quality of after sales service.
Improving customer service based on client feedback through the development of new policies and procedures. Successfully handled all public relations issues.
Braintree Digital Inc., Boston, MA
1996 –-1999
Customer Service Representative
Provided support to the sales team, ensuring all sales and service objectives were met.
Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products.
Worked with new customers in the development of new accounts and the implementation of new systems.
Assisted in the development of new policies and procedures.
Assisted in the training of new customer service representatives and associates.
Performed market research surveys on customer needs and requirements.
Prepared weekly sales reports for the sales team and sales management.
Generated repeat business through successful client follow-up.
EDUCATION :
Boston College, Boston, MA
1994 - 1996
BS in Sales And Marketing Hollymount High School, Cambridge, MA
^v^ - 1994
High School Diploma
COMPUTER SKILLS :
Microsoft Word, Excel, Access, PowerPoint, Outlook Express.
Microsoft Windows XP
Microsoft Office XP Professional
Name: yjbys Mr. Nationality: China
Current residence: Foshan China: Han
Domicile: Foshan stature: 170 cm 50 kg
Marital status: Single Age: 21
Practical experience
Company Name: Guangzhou Building, beginning and ending date :20xx-02 ~ 20xx-05
Company nature: state-owned enterprises Industry: Hospitality / Tourism
Positions: Waiter
Job Description: as a waiter in the hotel, catering services responsible for the guests
Educational Background
Graduated: Guangdong University of Technology
Name: xx sex: female
Date of birth :1986-04-12 nationality: han
Account is located: current wuhan: wuhan
Graduate institutions: the political landscape of hubei institute of economics: members
Highest level of education: undergraduate professional repair by: accounting (certified public accountant)
Job intentions
Job type: full-time or part-time
Position: cashier, accounting, accounting assistant, accounting clerk
Hope location: open
Wish to pay: negotiable
Education and training experience
September XX to XX 6 school of economics, hubei institute of certified public accountants professional undergraduate
Experience to participate in social practice
1,XX summer in a chain supermarket in yichang, cashiers do, i learned you have to down-to-earth, not great ambition but puny ability appears to be an unremarkable thing you need to do a good job it is to be treated carefully.
2,XX done in the winter vacation home, counseling students in a third language and english, his writing skills greatly improved ability to use language to enhance a level. also made me realize that teachers do is not easy, there must be analysis of problems and problem-solving abilities, but also flexible. but also my way of thinking has been tempered.
shennongjia 3,XX in the summer in the land and resources management accounting practice, a simple statement at the end of certificate, as well as the work of a serious and responsible work has been well led. understanding of the accounting system so accounts of the processes involved in accounting work for the forthcoming laid a foundation.
4,XX, in a pharmaceutical company is satisfied, is responsible for day-to-day collection and payment in cash and notes, custody, and the cost of claims, transfer, internal accounting transactions to section confirmed that the cash register in time.
Received awards
XX, was named outstanding members;
july XX to obtain their qualification certificates;
september XX university certificate in english 4;
in october XX has been the practice of field grade summer title activists.
may XX assistant accountant examination is expected through the acquisition of titles of assistant accountant.
Language proficiency
english: 4 passed, to carry out simple day-to-day communication, and translation have heard that the ability to read and write. accounting learned english, understanding of the accounting terminology in english.
mandarin: standard mandarin, calligraphy-loving, have good copy writing skills.
computer capacity proficiency in word, excel, powerpoint and other office software, financial software, such as ufida programming language. and e-commerce, and effective use of these resources.
Self-evaluation
features: a solid professional knowledge, analytical decision-making, management capacity and ability to accept new things; good at analysis and dialectical thinking, a strong organization and coordination capacity; skills, flexibility, good at analysis, the concept of a modern financial management.
self-evaluation: i am careful and meticulous work, with a high sense of responsibility, be good at dealing with interpersonal relationships, being in harmony with the spirit of teamwork, strong analytical and problem-solving skills, quick to accept new things, work to adapt quickly to high-energy initiative various work environment.
Dear Sir or Madam,
I read your advertisement seeking supervisory personnel for your consider this letter as my application for a supervisory position.
My name is Lei was born in beijing on may 1, 1979. I'm now living in the ,DongZhiMen Street. Presently I'm a student of Beijing july this year I will be graduated ,and I have learned English for six enclosed resume gives a brief outline or my training and in English, I especially good at spoken English and typing with a minute to 100 for me, I'm proficient in computer technology and make internet 's more it is pretty convenient for me to surf the Internet.
Enclosed is my resume to detail my backgrounds and qualifications.
Thank you for your time and consideration. I would like to discuss career opportunities and my qualification with you personally.
Sincerely,
Li Lei
| ECOLEDESHAUTESETUDESCOMMERCIALES(HEC) | BachelorinBusinessAdministration
工作经验：
| MERRILLLYNCH | EquityResearchSummerAssociate
| BOOZALLEN&HAMILTON | SeniorConsultant
| JPMORGAN | CorporateFinanceanalyst,I
ADDITIONAL INFORMATION：
- | MERRILLLYNCH |
可使用此简历模板在线制作：
Richard Anderson
525 B Street
Suite 250
San Diego, CA-92101
twainmrk@
Career Goal
To seek a position of a telecommunication consultant in a company where my skills and abilities can be used.
Academic Background
Achieved certificate in telecommunications consultation from the Michigan University, Michigan in the year of 20_.
Achieved Bachelors Degree in Fine Arts from St. Paul College, New England in the year of 1998. Special emphasize was given in theater. Technical theater along with administration was other minors.
Obtained Professional Training
Obtained a special training on the technical theater.
Professional Affiliation
Obtained membership from the Telecommunication Consultants Society of New Jersey, New Jersey.
Selected as the president of the Telecommunications Professionals Association, New York.
Known Computer Programming Skills
Known Operating Systems: Windows9X, Windows20_, Windows ME, Windows XP, Windows Vista, Linux, Unix, MS DOS
Known Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook Express
Known Programming Language: Pascal, Turbo Pascal, C, C++, Java, Java Swing, Python
Professional Excellence Summary
Have in depth knowledge in the respective subject.
Self-motivated, devoted and decisive management personnel.
Have ability in taking up new theories as well as responsibilities.
Professional Background
2004- Present date: Work as the senior consultant for Sabbath Communications, New York with some of the following responsibilities
Work as the in charge for ventures coping with specification formulating, vendor bids reviewing along with system references.
Produce reports coping with economical cash and analysis along with cost-benefit study.
In charge of inventory as well as facility validations of networks and systems.
Pact with various universities along with governmental agencies with reviews, departmental interviews for analyses and requirements, site surveys and vendor meetings.
20_- 2004: Worked as the account executive for the Comet Inc, Washington with some of the following responsibilities
Constantly cover quota.
Provided necessary assistance in some developmental curriculums such as customer service representative program, telemarketing program and consumer training program.
Worked as the in charge for network sales, network services, network facilities as well as territorial management.
Name:Zhe lee
Address:TianMa Student Dormitory ,HuNan University
Tel:**************
E-mail:*****
Employment Objective:
To be a successful lawyer in at most eight years.
Education:
Bachelor of Law in HuNan University. 20_
Awards:
Gained schorlarships twice in HuNan University in 20_&20_.
Won the honour of ^v^Excellent Student^v^ of Legal Clinic in HuNan University. 20_
Professional Interests:
Member, Yuelu Legal Professionals Association.
Student,Legal Clinic in HuNan University.
Volunteer of the Federation of Trade Unions,helping poor ones who need legal assistance.
National mandarin test class one of level 2. Have the ability to listen, speak, read, and write mandarin in a fluent way.
CET English grade six a high grade：552.
Employment Experience:
None.
I should be grateful for your reply you!
zhelee
Mar,20th,20_
Richard Anderson
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
Meant For:
Looking for a career position where professional experience and expertise will be regarded as a wealth of an organization.
Seeking for a position in Hospitality industry where there will be enough scope to demonstrate ones ability.
Looking for a career position in IT industry where there will be a scope to work with a young and vibrant team.
Experience:
Working as a Team leader in Ohio Telecommunications since December 20_. Providing solution to complicated problems and keeping up the quality level are the responsibilities of this work.
Two years experience as a customer care executive in Virgin Telecommunication. Work involved talking calls from diverse customers and providing instant solutions.
One and a half year work experience as a Public relation officer in Quickheal health care. Work involved dealing with the patients, maintaining a proper discipline and supervising.
Six month experience in Supercomputer Technologies Inc. as a customer service representative. Work involved maintaining market survey depending upon customer demand, formulating sales report for sales team and developing fresh strategies for accelerating the sales of the company.
Qualification gained:
BA in Sales and Marketing with 73% in 1994 from Dollymount High School, San Francisco.
Advance Diploma in Computer ApplicationFirst Class1993 Computech Education center, Texas.
Qualification pursuing:
Diploma in public relation Pursuing it through distance educationThis will be completed within the middle of June, 20_.
Computer Literacy:
Well versed in MS office that includes MS word, MS excel, Power Point, Outlook express and MS access etc.
Well versed in internet operation.
Strength:
Hardworking
Enthusiastic
Can perform under pressure
Can execute a task within a short time.
Fast learner.
Weakness:
Compromising with working hour for generating desired result.
Achievement:
Consistent performance despite facing odd situations.
Garnered valuable knowledge at every stage of professional life.
Goal:
Become an asset of a company.
Deliver better quality.
Why should I be selected:
Maintain punctuality in professional life.
Vast experience in this sector.
Can execute task under pressure.
Can learn very fast from mistakes.
Expected salary: Negotiable.
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