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在执行上级党组织决定方面存在的问题及整改措施范文(通用6篇)
2023-06-15
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2023-06-29
2023-03-20
2023-06-27
2023-07-05
在执行上级党组织决定方面存在的问题及整改措施范文(通用6篇)
2023-06-15
dear sir or madam:
thank you for your inquiry dated 25 march. we are always pleased to hear from a valued company.
i regret to say that we cannot agree to your request for technical information regarding our products. the fact is that moat of our competitors also keep such information private and confidential.
i sincerely hope that this does not inconvenience you in any way. if there is any other way in which we can help you, do not hesitate to contact us again.
truly yours,
先生/女士
目前XX公司正在招聘XX职位，现推荐给您。
职位名称：
岗位职责：
如果您有意应聘XX职位，可在公司网上上投递简历。
公司人力资源部邮件：XX
说明：有一些应聘者虽然符合企业的要求，但由于种种原因并没有录用，也有一些应聘者虽然在应聘时没有达到企业的用人标准，但是有比较高的发展潜力。
这类应聘者也是一种重要的资源，企业可以将他们收集起来，形成“外部人才库”，并定期的向他们发送邮件维护关系。这种将市场营销的思路应用于招聘的做法，经常可以获得巨大的收获。
Dear sir,
We hereby acknowledge receipt your inquiry of __,(products)and i just got the information from our production department,these standard is available for the now pls check the quotation below:
The specification you required:
The length:
The diameter:
The material
........
The price:__ usd /pes FOB(tian jin)
I hope this is the one in your favor,As a e_perienced company (ISO9001:)in the __ filed for more than 20 we take the opportunity seriously to cooperate with you have any questions ,pls feel free to contact will try my best
Thanks and regards
一) 邮件主题
与公司内部同事沟通的邮件格式为： 部门-发件人姓名-事件-日期
与其他公司工作上的沟通邮件格式为： 公司名称-事件-日期
(二) 邮件内容
邮件正文由以下几个部分组成：称呼、正文、结束语、附件、署名。
1、称呼
称呼是写信人对收件人的称呼用语。 第一行顶格书写，使用姓氏+职位为称呼，称呼后用逗号间隔敬语。
例如： 徐总，您好： ;
如果为群发收件人可直接称呼为 Dear all
注：在进行邮件回复时，若未将发件人加入通讯录通常会出现对方邮箱名作为邮件的称呼，为避免此情况可先将收件人地址添加至通讯录并标注，也利于今后的沟通与联系。
2、正文
位置在称呼语下面隔一行，是信的核心部分。因此要求正文层次分明、简单易懂。每段文字第一行的第一个文字向右缩两个汉字，每段第二行从左面顶格写起。
正文内容以列表的形式概述工作汇报的内容， 默认文字格式。 每项内容后换行空两格的书写。
对于工作汇报类邮件
首先、表明工作是否完成，已完成的简单描述完成情况。
其次、未完成的描述执行进度，未执行的描述为何未执行，需要特定人配合执行的需使用红色字体加粗等重点标注的形式书写。
对于数据汇报类邮件
首先、简述数据的内容并辅以简要的分析。
其次、针对数据异常的部分，需使用红色字体加粗等重点标注的形式书写。
3、结束语
结束语在正文之后，空一行另起一段书写，以表尊重。
4、附件
信件如果有附件，可在邮件内容书写完毕后空一行注明，以注字加冒号起“附件一、附件二……”依序列出附件内容，并在文字底下加横线，以引起收信人的注意，使收信人便于在读信之前就可了解信中的主要内容。 附件文件名的格式统一为：
日期-姓名-附件内容
5、署名
邮件的结尾空一行顶格标注发件姓名，换行顶格再标注发件日期。
注：正文为邮件不可或缺的一部分，即使使用附件内容的，也应根据附件内容简述汇报的内容，对于需要特定人员配合执行或数据异常的文字描述采用加粗标红的格式。
(三) 邮件地址栏
收件人：邮件的接收人，并对该邮件做回复、指示。
抄送：将邮件同时发送给收件人以外的人，用户所写的邮件抄送一份给别人，收到的人可回(邮件)可不回(邮件)。
注：正确理解并填写收件人和抄送的邮件地址有助于邮件接收者明确需要各自的职责。
(四) 邮件统一格式
字体：除特殊标注需着重注意的文字内容外(可加粗、字体颜色彩红色)， 邮件内容字体统一为：宋体 9号字(不同邮箱工具对字体大小的定义不同，应用常规正文字体大小均可)，颜色为黑色 。
开头语和正文之间，按段分隔。分隔距离为一行。
回复时收件人只填发邮件的人，其他均为抄送。
附件文件名的格式统一为：日期-姓名-附件内容
dear sir or madam,
it is a pleasure to know of your continued interest in our products. the samples you have requested are now available and will be sent free of charge. we have sent the package via fedex,with airway bill number 8180-8713-0983.
we hope you find these samples your would like to reiterate that we accept customization of products to suit your requirements.
plesse do not hesitate to contact us for any further look forward to doing business with you.
with best withes,
hillary
能提供样品,但需要对方支付运费
dear sir or madam,
it is a pleasure to know of your continued interest in our samples you have requested are now are free of charge,but according to our company’ policy,the costomer must pay the shipping cost.
samples will be sent immediately as soon as the standard us$70 shipping payment is transferred to our account no. 9-2432 at hong kong &shanghai banking corporation(hsbc) or when you provide us with your dhl , ups or fedex account number.
sorry for the onconvenience, i hope this little formslity will not stand in the way of our future relationship.
we hope you can understand our position and look forward to our future cooperation.
with best ragards,
hillary
能提供样品,但需要对方提供营业执照
dear sir,
we are pleased that your company is interested in our products. the samples you have requested are now available. they are free of charge, but it is our company policy to request a certificate of incorporation.
samples will be sent immediately as soon as the certificate of incorporation has been sent to our fax number, (86-0577)62889098.
sorry for the inconvenience. we sincerely hope this little formality will not stand in the way of our future relationship.
we hope you can understand our position and look forward to our further cooperation.
with best regards,
hillary
拒绝买家的要求
dear sir or madam:
thank you for your inquiry dated 25 march. we are always pleased to hear from a valued company.
i regret to say that we cannot agree to your request for technical information regarding our products. the fact is that moat of our competitors also keep such information private and confidential.
i sincerely hope that this does not inconvenience you in any way. if there is any other way in which we can help you, do not hesitate to contact us again.
XXXX先生：
五月二十日有关第645号定单的来信收到。
得知错运货物，本公司感到抱歉。正确的货物已安排空运，应于一周内运抵。有关文件将加函寄上。
烦请暂存错运给贵方的货物。
如有任何疑问，欢迎与本公司联络。对于是次错失，谨再次表示歉意。
销售部主任
xxxx年5月20日
××市人民政府办公厅关于临时工、合同工能否执罚问题请示的复函
市政办函[**]40号
市市容环境卫生管理局：
你局《关于明确临时工、合同工能否执罚问题的请示》收悉。现复函如下：
《_行政处罚法》于**年10月1日起执行。该法对行政执法主体及执法人员作出了明确而严格的规定。按照行政处罚法和_《关于贯彻实施〈_行政处罚法〉的通知》，从今年10月1日起，合同工、临时工再不能从事行政处罚工作。
你局应按照上述精神，对全市市容卫生执罚人员进行清理，理顺执罚体制，保证行政处罚法的贯彻实施，促进市容卫生管理工作。
____先生：
五月二十日有关第645号定单的来信收到。
得知错运货物，本公司感到抱歉。正确的货物已安排空运，应于一周内运抵。有关文件将加函寄上。
烦请暂存错运给贵方的货物。
如有任何疑问，欢迎与本公司联络。对于是次错失，谨再次表示歉意。
销售部主任
____年5月20日
__市人民政府办公厅关于临时工、合同工能否执罚问题请示的复函
市政办函[__]40号
市市容环境卫生管理局：
你局《关于明确临时工、合同工能否执罚问题的请示》收悉。现复函如下：
《_行政处罚法》于__年10月1日起执行。该法对行政执法主体及执法人员作出了明确而严格的规定。按照行政处罚法和_《关于贯彻实施〈_行政处罚法〉的通知》，从今年10月1日起，合同工、临时工再不能从事行政处罚工作。
你局应按照上述精神，对全市市容卫生执罚人员进行清理，理顺执罚体制，保证行政处罚法的贯彻实施，促进市容卫生管理工作。
__市人民政府
一九__年十月七日
xxxx指挥部办公室：
你办《关于征求（征求意见稿）意见的函》收悉，我委经认真研究，函复如下：
1、根据第5页“3。2。2省防汛抗旱指挥部成员单位分工”中明确的我委职责为“负责抗旱重点工程建设计划的协调和相关监督管理工作”，且目前我委没有“协调应急救援物资的调拨和紧急供应”的'有关职能，因此，建议在第5部分“应急响应”的“部门联动”的“〖逗廷⒓断煊Α蹦谌葜校我委相关职责应与前述指挥部成员单位分工中职责一致。
2、各级发展和改革委员会简称应为“发展改革委”，文中“发改委”应按此修改为宜。
3、第1页第7行，“坚持以人为本，以防为主，“防抗”结合的原则”，可考虑调整为“坚持以人为本，以防为主，以抗为辅，防抗结合的原则”。
4、第2页第2行，“本预案为地方总体抗旱预案，省级层次”，可考虑调整为“本预案为省级总体抗旱预案”。
5、第4页第12行，删去“组织”二字为宜，“组织全省防汛抗旱工作”应为省防汛抗旱指挥部办公室的职责。
6、第13页第10行和第16页第3行，“各级”可考虑调整为“同级”为宜。
7、第22页第3行，“沈阳、大连等重点干旱缺水城市”，此处提及的具体城市应与现状我省最严重的干旱缺水城市一致。
8、第23页第8行，“省防指”宜改为“省防汛抗旱指挥部”。
以上建议，仅供参考。
xx省发展和改革委员会
二0**年十月二十三日
对方目前只想知道你什么时候有空和他聊一聊。我想你大概要说，谢谢你给我回信，很高兴您能给我这样一次机会，我大概什么什么时候有空就可以了。至于专业和地道我看就不必了吧。
hello,Mr.., i took your email today, at first i just want to say thank you for giving me this chance . This week any day is ok for me, so you can call me if your time is ok . I'll waiting for your call!
―― penelopecong
Dear Mr. or Mrs,
thanks for your mail. I've just finished my course by this month. So I would be available start this week. Please call my mobile phone when you have time. Looking forward to hearing you.
―― qiin
[怎样回复英文面试邮件]
致：建设办公室
我单位自接到贵办公室*整字006号整改通知书后，认真落实了该通知书所要求整改的全部内容，现将具体整改情况向贵办公室做以下汇报：
1、塔机已备案和验收、塔吊的避雷及接地线已安装完毕、吊钩的保险已设置、配电箱已更换并做好防雨措施、搅拌机已做好防护措施并安装好接地线装置。
2、外脚手架搭设已整改、安全立网及平网已铺设、剪力撑和连接杆的不足已补充。
3、后砌墙顶的斜砌砖灰浆不饱满已全部拆除，重新砌筑。
4、塔机电缆已做防护和固定。
5、砼柱跑模、错台现象已整改。
6、所有洞口上均已设置砼过梁。
7、板顶钢筋及圈梁转角处的钢筋绑扎不正确、丁字墙圈梁钢筋锚固长度不足、个别圈梁钢筋搭接长度不够、垫块和马凳筋不足等问题，已做整改。
8、施工现场的所有人员均佩戴了安全帽。
9、模板支撑和拉杆不足、杆下无垫木等问题，已做整改。
10、临边已做防护措施。
*公司
20xx年x月x日
回复函格式
1、概述
答复即复函，属公函的一种。
复函是机关、单位为答复来函一方面商洽、询问或联系事宜而使用的一种公文，既可用于上级机关对下级单位的答复之用，也可用于平行机关或不相隶属机关的答复。复函如属上级机关对下级机关所要求事项的答复，同时具有某种批复、批示的性质。
2、写作要点：
复函的全文由标题、正文、落款三部分构成：
(1)标题
由发文机关、事由和文种类别(复函)组成，一般不可省略。
(2)正文
包括受文单位、开头用语、答复意见、结尾四部分。受文单位要顶格写;开头用语多为“你处××函收悉，经××研究，现答复如下”
(3)落款
发文机关、日期并加盖公章。
复函的写作，要求有针对性，措辞简明得体。一般应一事一函。
dear sir or madam,
it is a pleasure to know of your continued interest in our products. the samples you have requested are now available and will be sent free of charge. we have sent the package via fedex,with airway bill number 8180-8713-0983.
we hope you find these samples your would like to reiterate that we accept customization of products to suit your requirements.
plesse do not hesitate to contact us for any further look forward to doing business with you.
with best withes,
hillary
dear sir or madam,
it is a pleasure to know of your continued interest in our products. the samples you have requested are now available and will be sent free of charge. we have sent the package via fedex,with airway bill number 8180-xxxx-xxxx.
we hope you find these samples your would like to reiterate that we accept customization of products to suit your requirements.
plesse do not hesitate to contact us for any further look forward to doing business with you.
with best withes,
hillary
收到简历后的回复
XXXX先生\女士，
您好!感谢您投递xx公司的XX职位。您的简历我们已经收到，我们会在7个工作日内处理您的简历。
公司简介
xx公司人力资源部
说明：
在应聘者投递简历后，很多招聘工作较为成熟的企业会马上给应聘者发送一封邮件，以表明公司收到了应聘者的求职申请。这一封邮件是HR与应聘者的第一次接触，很多公司会采用自动化的软件来实现这一功能，它所体现的是企业对每一位应聘者的重视以及招聘工作的专业化程度。
>>>下一页更多“HR给应聘者的回复”
dear sir or madam,
it is a pleasure to know of your continued interest in our samples you have requested are now are free of charge,but according to our company’ policy,the costomer must pay the shipping cost.
samples will be sent immediately as soon as the standard us$70 shipping payment is transferred to our account no. 9-2432 at hong kong &shanghai banking corporation(hsbc) or when you provide us with your dhl , ups or fedex account number.
sorry for the onconvenience, i hope this little formslity will not stand in the way of our future relationship.
we hope you can understand our position and look forward to our future cooperation.
with best ragards,
Hope you are fine, my friend.
It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!
If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your. 如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)
Glad to contact you again!
Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.
Waiting for your favorable reply soon!
之后的日子里,可以尝试新产品的报价,刺激下客人的神经.我通常是这样写的：
good day!
my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience?
if the products is not your are e_pecting, pls advise me your details requirement, i will re-offer asap.
i am of service at any time!
但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在.我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：
Dear ___,
Wish you have a nice day!
May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.
I am waiting for your reply ASAP.
Best regards
Wennie.但是，想成功可不是容易的事情.dear sir
have you received our quotation of ..., if you have any further question, please don't hesitate to contact us. we are waiting for you comment about our quotation.
we hope that we can establish a good business relationship with you in the nearest future.
your prompt reply will be appreciate.回复A：直接去函敦促 Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was e_pressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes ! Kevin 回复B： 先写邮件问清情况。本人觉得先写邮件问清情况，简单的询问，如HAVE YO_ECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认?还是其它问题?然后根据情况做一些措施看能否挽回这一张订单。 Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of ____ dated __ __ __ according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on service of you in near future. Looking forward to your prompt response, Thanks and best regards, Yours Faithfully Kevin
回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。 Dear Sir, Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item ___? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin1.
回复函
回复函是机关、单位在日常的公务联系中经常使用的.一种公文函件。回复函是机关、单位为答复来函一方面商洽、询问或联系事宜而使用的一种公文，既可用于上级机关对下级单位的答复之用，也可用于平行机关或不相隶属机关的答复。回复函如属上级机关对下级机关所要求事项的答复，同时具有某种批复、批示的性质。
格式内容
(1)标题
由发文机关、事由和文种类别(复函)组成，一般不可省略。
(2)正文
包括受文单位、开头用语、答复意见、结尾四部分。受文单位要顶格写;开头用语多为“你处××函收悉，经××研究，现答复如下”之类，要写明来函日期、名称和编号;接着是针对来函内容作出的具体答复;结尾用“此复”、“特此函复”等语作结。
(3)落款
发文机关、日期并加盖公章。
复函的写作，要求有针对性，措辞简明得体。一般应一事一函。
范文1：
xx函〔xxx〕x号
xxx关于对《xxx实施方案》无修改意见的复函
xxxx：
《xxx实施方案》(征求意见稿)收悉，经研究，我办对该方案无修改意见。
xxxx
xx年x月x日
范文2：
致：***建设办公室
我单位自接到贵办公室*整字【xxx】006号整改通知书后，认真落实了该通知书所要求整改的全部内容，现将具体整改情况向贵办公室做以下汇报：
1、塔机已备案和验收、塔吊的避雷及接地线已安装完毕、吊钩的保险已设置、配电箱已更换并做好防雨措施、搅拌机已做好防护措施并安装好接地线装置。
2、外脚手架搭设已整改、安全立网及平网已铺设、剪力撑和连接杆的不足已补充。
3、后砌墙顶的斜砌砖灰浆不饱满已全部拆除，重新砌筑。
4、塔机电缆已做防护和固定。
5、砼柱跑模、错台现象已整改。
6、所有洞口上均已设置砼过梁。
7、板顶钢筋及圈梁转角处的钢筋绑扎不正确、丁字墙圈梁钢筋锚固长度不足、个别圈梁钢筋搭接长度不够、垫块和马凳筋不足等问题，已做整改。
8、施工现场的所有人员均佩戴了安全帽。
9、模板支撑和拉杆不足、杆下无垫木等问题，已做整改。
10、临边已做防护措施。
***公司
20xx年x月x日
Dear Edison Bonilla,
How are you? Thanks a lot for your mail and your trust on us.
I noted that you are interested in our products with item BL-88, I think you got the size and specifications from the details from price of it is enclosed. Please check. As usual,we use the T/T as our minimum order quantity is separately enclosed our full e-catalogue. Please feel free to ask me,if you have any more question./I kook forward to hearing from you. / I can send samples to you, if you reply to me/I can do for you some special samples, if you reply to me /
Yours,sincere
Star Cheng
Company: Shenzhen Qkie Electronic CO., LTD
Cuntry:China
Add:5/f,Building A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China
Tel: 86-755-2751 2960
Cel:+86 13249854876
Fax: 86-755-2751 6546
Gmail:qkiewireless@
Website:.cn
建立业务关系
Dear Sir or Madam:
A few months ago we had the opportunity to see a display of your productds at the Guangzhou International Trade Center ,and we were most impressed by the quaity and low prices.
We should like to offer you our service as a trading firm ,and would mention that we are experienced importers of our country ,and are enjoying a good reputation all over the world.
In addition ,we operate our own advertising agency ,and we can use the latest marketing procedures quite will be sure of your sales if you would allow us to promote sales of your products througout China .
Your early reply will be highly appreciated.
Yours faithfully,
1. we are one of the largest importers of ….in…and shall be pleased to establish business relations with you.
2. we enclose a copy of our catalogue for your reference and hope that you would contact us if any item is of interest to you.
3. we ,therfore,take pleasure in informing you that we are an enterprise
manufacturing shirts.开发信
4. the products manufactured here have been proved by a scrupulous test to be sound.严格的质检认证
5. Enclosed are a brochure and a copy of our price list to give you a general idea of our products available.寄手册
6. We are sending you separately our pattern-book with the price list.随函附寄
are confident that you can do some profitable business.相信贵方可以获利。
would like to enter into direct business relations with you on the basis of equality ,mutual benefit and exchange what one has for what one need.平等互利的基础上
t remember to tell you then Mexican market is very competitive 市场竞争激烈
10. The designs and colors of all products will almost exactly match your needs询问详细信息
包装和唛头
1. We want you pack the tins in cartons ,each containing 12
tins,separated by corrugated paper dividers.
2. We trust that you will give special care to the parking in order to
avoid damage in transit.
3. Each case should be marked with the following: name of the
commodity, quantity, country of origin, etc.
4. We can do exactly according to your packing instructions. 支付货款
1>Dear Sir or Madam:
We are writing to refer you to our letter dated Jan 11,, in which we confirmed the acceptance of your order NO . that letter,we promised that the shipment would be made by the end of March subject to your L/C reaching here by the end of January.
However until now we haven’t received your L/ you please promptly instruct your banker to open an irrevocable L/C at sight in our favor without further delay so that we can arrange for prompt shipment?If your L/C cant reach us within 10 days ,we are afraid that we may be able to ship the order as instructed.
We are looking forward to receiving your early reply.
2>Dear Sir or Madam:
I have received your letter to tell you that I have today through the National Bank established the confirmed,irrevocable Letter of Credit in your favor for the amount of Euro 62,000 payable by sight draft accompanied by a full set of the shipping documents.
Hi Mike,
Samples received and already passed to vendor. The material was PP, not ABS. Offer sheet is preparing and will be sent to you soon. By the way, raw material increased these days, pls make a decision quickly to go ahead after price confirmed. We'll arrange the mass production asap.
Thanks and best regards,
4.开发信RE:the SECRET how to reduce mouse cost
Good Qkie electronic technology Co.,ltd trading here, exporting MOUSE / KEYBOARD with good quality and low price in US. We are pleased to enclose you our ENTERPRISE CULTURE,pls kindly check. Call me, let's talk details.
BR,
Star
Company: Shenzhen Qkie Electronic CO., LTD
Cuntry:China
Add:5/f,Building A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China
Tel: 86-755-2751 2960
Cel:+86 13249854876
Fax: 86-755-2751 6546
Gmail:qkiewireless@
Website:.cn
各种询盘回复范本
高效回盘5大要诀
及时：接到买家询盘，要给予及时反馈，确保询盘回复有效性。通常在1小时内完成回询盘，订单生成的率高达70%，回时间超过10小时，会大大降低订单生成率。
专业：卖家应具备丰富的行业知识，对于客户关于产品方面询问，能够给予专业解答。
准确：要将回复信写得很清楚，首先要正确理解买家来函的准确意思，如有不清楚的地方，则应立即去函向客户询问了解，切忌一知半解。
具体：尽量一次性多传达自己的意思，以免来回沟通错过了商机。
格式：格式一般分为称呼、正文、敬祝语、落款几个部分，语言简洁准确，避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。 回盘参考模版
不同状态下订单，回复询盘的方式和技巧各有不同。下面将订单状态大致分为一下几类：
1、未付款询盘回复：
第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复：
Dear XXX,
we have got your order of......
The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.
When the payment is finish, I can stock up the item and get it ready for shipping.
If any further questions, please feel free to contact with us.
Thanks
Best Regards
2、已付款订单的回复：主要内容包括确认产品的规格，尺码等等具体事宜，表现卖家的专业性下面是一个不错的例子：
Dear XXX,
I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.
If you have any other questions, Please feel free let me know.
We are looking forward to getting your early reply.
Best Regards
3、发货后的回复：
从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家，直到买家收到货为止。因为买家付款后都急于收到货物，而邮寄过程一般又是5-10天不确定的，因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。
A、告诉买家订单详情
Dear Customer，
The item you order is already shipped and the tracking number is XXXXX
The mail status is as follows:
SHANGHAI
Dispatch from Sorting Center
This is the status of your order. You will get it soon.
Thanks for your support and understanding.
B、询问是否收到货物
Dear customer,
EMS tracking information(EMS网站查询)
This is the status showing on EMS. Have you already got the items? If you have got the items, please let me know.
Thanks
4、客户投诉产品质量有问题
Dear customer,
I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again!
Dear friend,
I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me next time. Thanks for your understanding.
Best Regards
5、订单完成
Dear customer,
I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.
Thanks
Best Regards
6、提醒买家给自己留评价，这是在交易结束后很重要的一个环节
Thanks for your continuous support to our store, and we are
improving ourselves from service, quality, sourcing and so on.
it would be appreciated if you can leave us a positive feedback ,it's a great encouragement to us，if there's anything I can help with ,don't hesitate to tell me .
Best wishes
7、折扣
Dear xxx,
Thanks for your message.
Well, if you buy the 2 items, we can offer you a GBP discount. Once we confirm your payment, we will post the item for you in time.
Please feel free to contact us if you have any further question.
Thanks & Best regards!
8、常见问题回复
A、推广新产品，采购季节期间根据自己的经验，可给买家推荐自己热销的产品。
Hi there,
As Christmas is coming, we found hair straightened has a large
potential market. Many customers bought them for resale on DHgate or in their retail store because it's a high profit margin have a wide range of GHD mk4 STRAIGHTER products on sell as well. Please click the following link to check them out. If you have more than 10 pieces in one order we can help you get a wholesale price. Thanks.
Regards
B、货物断货，货物偶尔的断货只要认真解释一下，买家一般能够理解，最好的办法是告诉买家自己会积极尽量帮他找到库存，同时向他介绍类似的款式供其选择。
We are really sorry that the bag you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to recommend you some other pretty bags which have the same style. Hope you like them as well. You can click on the following link to check them out.
If there's anything I can help with, Please feel free to contact .
Regards
C、改完价格再次催款，很多情况买家下单后觉得运费过高，不愿意付款希望卖家能够给与折扣，下面的回复可以借鉴一下：
Hi there,
We already reset the price for you. I give you another 10% discount on top of the original shipping price. Because the price we offer is lower than the market price and as you know the shipping cost is really high, we do not make much profit from this product. Hope you are happy with it.
IF any further questions, please feel free to contact us.
Regards
D、大量订购询问价格，大量订单询盘买家若是赶上采购季节应该是很有诚意的买家，对他们的回复要详尽一些，内容一般包括样品的价格，采购量和相应的价格，这个报价建议是包括运费的，给买家感觉是给他的一个优惠。
Hi there,
Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is 45 USD shipping included, If 100 pieces in one order, we can offer you the bulk price which is USD/piece. I am looking forward to your reply.
Regards
To:客户公司名称
Attn:客户人名
Re:客户求购的产品名称
We are pleased to get to konw that you are presently on the market for产品名称,and as a specialized manufacturer and e_porter for this product in China, we sincerely hope to establish business relations with your esteemed corporation.
Herewith pls find our competitive offer as flws:
Product:
Specification:
packing:
Quantity: as per yr requirement
Payment L/C sight
Shipment: prompt
If the product we offered above is some different from what you require actually, kindly inform us in detail, we will be pleased to re-offer you as per yr actual requirements asap.
Pls note that the product pictures will be sent to you upon yr request, and a small sample could also be sent to you for yr final checking if the price is finally acceptable.
To know more about our corporation, kindly visit our website: www.
Pls kindly check and revert at yr earlist.
聘用邀请Offer
XXX先生/女士，
您好!非常感谢您对XX公司的关注和信任!
您应聘本公司XX部XXXX一职，经过各项面试环节，鉴于您表现出的与该职位良好的匹配度，依据XX公司招聘流程予以录用。
在这里人力资源部代表公司对您的加入表示热烈的欢迎，相信您的到来，将为公司注入新鲜的血液，带来新的活力!公司也将成为您发挥和发展的平台。
请您于 XXXX时间携带下列证件和材料到人力资源部报到
(1)居民身份证;
(2)学历、学位证件原件;
(3)一寸照片两张;
(4)体检报告(除常规体检内容外还应包括胸透和心电图检查);
(5)上家公司离职证明(应届生可免);
报到后，本公司会在愉快的气氛中，为您进行职前介绍、合同签订、入职安排等事宜。并将进行新员工培训，包括让您知道本公司相关管理制度、流程及其他注意事项，使您在本公司工作期间顺利、愉快。
如果您有何疑惑或困难，请与人力资源部联络。
公司人力资源部
电话：XX
面试通过的回复
先生/女士
恭喜您通过了XX公司XX职位初试，我们随后会进行该职位的复试，请您耐心等待复试的通知。
说明：在面试之后，应聘者通常会心情忐忑地等待结果，在这个时候，如果能够在短时间内(最好是当天)给出面试的结果反馈，应聘者会认为企业的管理效率非常高，且对应聘者有足够的重视。
面试反馈不需要太长，简要地说明结果即可。
面试不通过的回复
标题：XX公司初试结果!
XXX先生/女士，
非常感谢您对XX公司的关注及支持。您在应聘时的良好表现给我们留下了深刻的印象。但是，面试小组认为您目前暂时不适合XX职位。
不过，公司会保留您的求职材料以备将来所需，如有合适职位会及时向您推荐。也欢迎您继续关注XX公司的招聘信息。 祝您未来求职及工作顺利
说明：如何面对不合格的应聘者?当我们认为应聘者暂时无法达到企业要求时，给应聘者写一封及时、简洁的拒信，可以体现企业对应聘者负责任的态度。
相比于“默拒”而言，明确的拒信给应聘者带来的感受也要好得多。
Dear Mr/Ms,
Thank you for your letter of September shall be very pleased to see you and discuss your new monitor, but October 6 is not suitable. We will be happy to meet with you at 9:30 . on Wednesday, October 7, if the time is convenient for you.
We look forward to meeting you.
Yours faithfully
尊敬的先生/小姐
我们将很高兴与您会面并与您商谈新的显示器，但10月6日不太合适。如方便的话，我们愿在10月7日与您会面。
期待与您见面。
您诚挚的
关于主题
主题要提纲挈领，添加邮件主题是电子邮件和信笺的主要不同之处，在主题栏里用短短的几个字概括出整个邮件的内容，便于收件人权衡邮件的轻重缓急，分别处理。
1. 一定不要空白标题，这是最失礼的。
2. 标题要简短，不宜过长，不要让outlook用~~~才能显示完你的标题。
3. 最好写上来自___公司的邮件，以便对方一目了然又便于留存，时间可以不用注明，因为一般的邮箱会自动生成，写了反而累赘。
4. 标题要能真实反映文章的内容和重要性，切忌使用含义不清的标题，如“王先生收”。也不要用胡乱无实际内容的主题，例如：“嘿!”或是“收着!”。
5. 一封信尽可能只针对一个主题，不在一封信内谈及多件事情，以便于日后整理。
6. 可适当用使用大写字母或特殊字符(如“_、!”等)来突出标题，引起收件人注意，但应适度，特别是不要随便就用“紧急”之类的字眼。
7. 回复对方邮件时，应当根据回复内容需要更改标题，不要RE RE一大串。
8. 最最重要的一点，主题千万不可出现错别字和不通顺之处，切莫只顾检查正文却在发出前忘记检查主题。主题是给别人的第一印象，一定要慎之又慎。
关于称呼与问候
1. 恰当地称呼收件者，拿捏尺度
邮件的开头要称呼收件人。这既显得礼貌，也明确提醒某收件人，此邮件是面向他的，要求其给出必要的回应;在多个收件人的情况下可以称呼大家、ALL。
如果对方有职务，应按职务尊称对方，如“_经理”;如果不清楚职务，则应按通常的“_先生”、“小姐”称呼，但要把性别先搞清楚。
不熟悉的人不宜直接称呼英文名，对级别高于自已的人也不宜称呼英文名。称呼全名也是不礼貌的，不要逮谁都用个“Dear ___”，显得很熟络。
关于格式，称呼是第一行项格写。
2. Email开头结尾最好要有问候语
最简单的开头写一个“HI”，中文的写个“你好”或者“您好”，开头问候语是称呼换行空两格写。
结尾常见的写个Best Regards，中文的写个“祝您顺利”之类的也就可以了，若是尊长应使用“此致敬礼”。注意，在非常正式的场合应完全使用信件标准格式，“祝”和“此致”为紧接上一行结尾或换行开头空两格，而“顺利”和“敬礼”为换行顶格写。
俗话说得好，“礼多人不怪”，礼貌一些，总是好的，即便邮件中有些地方不妥，对方也能平静的看待
1. Email正文要简明扼要，行文通顺
若对方不认识你，第一件应当说明的就是自已的身份，姓名或你代表的企业名是必须通报的以示对对方的尊重，点名身份应当简洁扼要，最好是和本邮件以及对方有关，主要功能是为了收件人能够顺利地理解邮件来意。不可没头没脑就是正事，别人不知道你是谁还得拉到最后看。但也不可过多，有些联系方式之类与正文无关的信息应在签名档中表明。
Email正文应简明扼要的说清楚事情;如果具体内容确实很多，正文应只作摘要介绍，然后单独写个文件作为附件进行详细描述。
正文行文应通顺，多用简单词汇和短句，准确清晰的表达，不要出现让人晦涩难懂的语句。最好不要让人家拉滚动条才能看完你的邮件，千万不要学唐憎。
2. 注意Email的论述语气
根据收件人与自已的熟络程度、等级关系;邮件是对内还是对外性质的不同，选择恰当的语气进行论述，以免引起对方不适。
尊重对方，请、谢谢之类的语句要经常出现。
电子邮件可轻易地转给他人，因此对别人意见的评论比须谨慎而客观。“邮件门”就是深刻的教训。
3. Email正文多用1234之类的列表，以清晰明确。
如果事情复杂，最好1、2、3、4的列几个段落进行清晰明确的说明。保持你的每个段落简短不过长，没人有时间仔细看你没分段的长篇大论。
4. 一次邮件交待完整信息
最好在一次邮件中把相关信息全部说清楚，说准确。不要过两分钟之后再发一封什么“补充”或者“更正”之类的邮件，这会让人很反感。
5. 尽可能避免拼写错误和错别字，注意使用拼写检查
这是对别人的尊重，也是自已态度的体现。如果是英文Email，最好把拼写检查功能打开，如果是中文Email，注意拼音输入法带给你的弱智同音别字。
在邮件发送之前，务必自已仔细阅读一遍，检查行文是否通顺，拼写是否有错误。
6. 合理提示重要信息
不要动不动就用大写字母、粗体斜体、颜色字体、加大字号等手段对一些信息进行提示。合理的提示是必要的，但过多的提示则会让人抓不住重点，影响阅读。
7. 合理利用图片，表格等形式来辅助阐述
对于很多带有技术介绍或讨论性质的邮件，单纯以文字形式很难描述清楚。如果配合图表加以阐述，收件人一定会表扬你的体贴。
8. 不要动不动使用：)之类的笑脸字符，在商务信函里面这样显得比较轻佻，Business Email不是你的情书，所以：)之类的最好慎用。只用在某些你确实需要强调出一定的轻松气氛的场合。
1. 如果邮件带有附件，应在正文里面提示收件人查看附件
2. 附件文件应按有意义的名字命名，最好能够概括附件的内容，方便收件人下载后管理
3. 正文中应对附件内容做简要说明，特别是带有多个附件时
4. 附件数目不宜超过4个，数目较多时应打包压缩成一个文件
5. 如果附件是特殊格式文件，应在正文中说明打开方式，以免影响使用
6. 如果附件过大(不宜超过2MB)，应分割成几个小文件分别发送
语言的选择和汉字编码
1. 只在必要的时候才使用英文邮件
英文邮件只是交流的工具，而不是用来炫耀和锻炼英文水平的。如果收件人中有外籍人士，应该使用英文邮件交;如果收件人是其他国家和地区的华人，也应采用英文交流，由于存在中文编码的问题，你的中文邮件在其他地区可能显示成为乱码天书。
2. 尊重对方的习惯，不主动发起英文邮件
如果对方与你的邮件往来是采用中文，请不要自作聪明的发送英文邮件给他;如果对方发英文邮件给你，也不要老土的用中文回复。
3. 对于一些信息量丰富或重要的邮件，建议使用中文。你很难保证你的英文表达水平或收件人中某人的英文理解水平存在问题，而影响邮件所涉及问题的解决。
4. 选择便于阅读的字号和字体
中文老实点用宋体或新宋体，英文就用Verdana或Arial字型，字号用五号或10号字即可。
这是经研究证明最适合在线阅读的字号和字体。
不要用稀奇古怪的字体或斜体，最好不用背景信纸，特别对公务邮件。
不要为突出内容而将字号设置过大，拉滚动条是很麻烦的事情;也不要过小，费神又伤眼睛。 结尾签名
每封邮件在结尾都应签名，这样对方可以清楚的知道发件人信息。虽然你的朋友可能从发件人中认出你，但不要为你的朋友设计这样的工作。
1. 签名信息不宜过多
电子邮件消息末尾加上签名档是必要的。签名档可包括姓名、职务、公司、电话、传真、地址等信息，但信息不宜行数过多，一般不超过4行。你只需将一些必要信息放在上面，对方如果需要更详细的信息，自然会与你联系。
引用一个短语作为你的签名的一部分是可行的，比如你的座右铭，或公司的宣传口号。但是要分清收件人对象与场合，切记一定要得体。
2. 不要只用一个签名档
对内，对私，对熟悉的客户等群体的邮件往来，签名档应该进行简化。对于正式的签名档会让与对方显得疏远。你可以在outlook中设置多个签名档，灵活调用。
3. 签名档文字应选择与正文文字匹配，简体、繁体或英文，以免出现乱码。字号一般应选择比正文字体小一些。
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