商务索赔信函范文英文(12篇)

更新时间:2023-11-24 21:02:51 发布时间:24小时内 作者:文/会员上传 下载docx

商务索赔信函范文英文1

商务英语信函常用句型

一、商业书信常用开头语

Opening Phrases & Sentences Generally Used In Business Letters

1. I will write you particulars in my next.

2. Particulars will be related in the following.

3. I will relate further details in the following.

4. I will inform you more fully in my next.

5. I will go (enter) into further details in my next.

二、如下列所记,如附件所述,等。

1. As stated below,

2. Annexed hereto,

3. Attached you will find...

4. As shown on the next page

5. As indicated overleaf(下页,背面)

6. As at foot hereof,

7. Sent with this,

8. As the drawings attached,

9. As shown in the enclosed documents,

10. As already mentioned,

11. As particularized on the attached sheet,

12. As detailed in the previous letter,

三、我们盼望于近日内接获回信,等。

1. We hope to receive your favour at an early date.

2. We hope to be favoured with a reply with the least delay.

3. We await a good news with patience.

4. We hope to receive a favourable reply per return mail.

5. We await the pleasure of receiving a favourable reply at an early date.

6. We await the favour of your early (prompt) reply.

7. A prompt reply would greatly oblige us.

8. We trust you will favour us with an early (prompt) reply.

9. We trust that you will reply us immediately.

10. We should be obliged by your early (prompt) reply.

11. Will your please reply without delay what your wishes are in this matter?

12. Will you kindly inform us immediately what you wish us to do.

13. We request you to inform us of your decision by return of post.

14. We are awaiting (anxious to receive) your early reply.

15. We thank you for the anticipated favour of your early reply.

16. We should appreciate an early reply.

17. We thank you in anticipation of your usual courteous prompt attention.

18. We thank you now for the courtesy of your early attention.

19. We hope to receive your reply with the least possible delay.

20. Kindly reply at your earliest convenience.

21. Please send your reply by the earliest delivery.

22. Please send your reply by messenger.

23. Please reply immediately.

24. Please favour us with your reply as early as possible.

25. Please write to us by tonight’s mail, without fail.

26. May we remind you that we are still awaiting your early reply.

27. May we request the favour of your early reply?

28. A prompt reply would help us greatly.

29. A prompt reply will greatly oblige us.

30. Your prompt reply would be greatly appreciated.

31. Your prompt attention to this matter would be greatly esteemed.

32. We look forward to receiving your early reply.

33. We thank you now for this anticipated courtesy.

34. As the matter is urgent, an early reply will oblige.

35. We reply on receiving your reply by return of post.

四、请原谅我的回信延迟……,等。

1. Please excuse my late reply to your very friendly letter of March 1.

2. I hope you will forgive me for not having written you for so long.

3. I hope you will excuse me for not having replied to you until today.

4. I humbly apologize you for my delay in answering to your kind letter of May 5.

5. I have to (must) apologize you for not answering your letter in time.

6. I must ask you to kindly accept our excuses, late as they are.

五、特此奉告等

To inform one of; To say; To state; To communicate; To advise one of;

To bring to one’s notice (knowledge); To lay before one;

To point out; To indicate; To mention; To apprise one of;

To announce; To remark; To call one’s attention to; To remind one of; etc.

1. We are pleased to inform you that

2. We have pleasure in informing you that

3. We have the pleasure to apprise you of

4. We have the honour to inform you that (of)

5. We take the liberty of announcing to you that

6. We have to inform you that (of)

7. We have to advise you of (that)

8. We wish to inform you that (of)

9. We think it advisable to inform you that (of)

10. We are pleased to have this opportunity of reminding you that (of)

11. We take the advantage of this opportunity to bring before your notice

12. Please allow us to call your attention to

13. Permit us to remind you that (of)

14. May we ask your attention to

15. We feel it our duty to inform you that (of)

商务索赔信函范文英文2

商务英语外贸英语信函参考大全

wish to advise you that the goods your ordered have been shipped today.

很高兴告知你方,你们所订的'货物今天已运出

are pleased to inform you that the last lot consignment has been duly dispatched.

很高兴告知你方,上一次寄送货物已如期运送

m/s “ Vicoria” has left our port carrying the goods for your order No 303. today.

承载你方303号订单货物的“ Vicoria”船已离开我方港口

ship is scheduled to arrive at your port on the 28th October and you may now make all the necessary preparations to take delivery of the goods.

船预计在10月28日到达你方港口,你们现在可以做好提货的准备

goods were shipped by the direct steamer “ Eli:” on May 10th and are estimated to reach Shanghai before June 1st.

货物由“ Eli:”号直航船在5月10号运出,预计在6月1日前到达上海

trust that the goods will reach you in perfect condition.

我们相信货物会完好无损地到达你方

trust the consignment will reach you safely and open up to your satisfaction.

我们相信货物会安全到达你方,并且使你满意

have dispatched your order for Indian rugs which are scheduled to arrived at your port next Friday.

我们已把你方订购的印度地毯运出,将在下周五到达你方港口

shirts under contract No 60,we have booked space on SS.” Eagle” due to arrive in your city around the beginning of next month.

我们预订了“Eagle”号船的船舱来承载你方60号合同下的衬衫.预计在下个月月初到达你方

shipment will be made in three equal monthly installments, beginning fro next month.

货物将从下个月开始按月分三期运送

商务索赔信函范文英文3

Dear Mr. Clinton

Thank you for your letter of 9 May concerning faulty goods purchased in our store in London.

I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

Yours sincerely

Paul Harvey

商务索赔信函范文英文4

关于商务英语外贸英语信函

the success of our joint venture, it’s extremely important for us to acquire the information concerning the product design and the production processes.

对我们合资企业的成功而言,获得产品设计和产品工艺而言尤为重要

should give us as soon as possible the blueprint plan for the introduction of the equipment and a report on a survey of the feasibility entire plan.

你应该尽早地给我们设备介绍的蓝图计划和整个计划可行性调查的报告

turn over these technical data to our side at the earliest possible time.

请尽早移交这些技术数据给我们

we discuss technology transfer brief now?

我们现在可以谈论技术移交概要吗

want to import advanced technology from you in order to compete successfully on the international market.

我们想从你方进口先进技术以在国际市场上成功竞争

the existing know-how transferred by your company will soon become obsolete,

we expect that you will continue offering us your improved technological expertise.

既然你方移交给我们的现有技术很快过时,我们期望你方继续提供先进的技术

advanced technology, we mean both industrial property and know-how.

至于先进的技术,我们是指工业财产和技术

the documents you send us cannot be used, or if one item or more mentioned in the packing list should be lacking, you have to send all the documents or the lacking items at your cost , within 45 days from the date you receive the written notice from us.

如果你发给我们的文件不能使用,或者如果箱单注明的`一款或多款遗漏,你必须在接我方书

面通知日起45日内将所有文件或遗漏的文件发给我们,费用自理。

any serious difficulties arise with regard to the working of the engines which we built, and if it is proved that such difficulties are at fault in any data, drawings or documents you sent us, you would , at your expense, correct such faulty data, drawings or documents.

如果任何关于我们生产的由发动机工作引起的严重困难,或这些困难是由你们发来的任何错

误数据、图纸或文件引起,你必须纠正这些错误的数据、图纸或文件,费用自理

the technical documents provided by you are not applicable to our actual production condition, you are obliged to assist us in modifying the technical documents.

如果你提供给我们的技术文件不适用于我们的实际生产,你必须帮助我们修改技术文件

商务索赔信函范文英文5

赔偿请求人:杨伟,住韶关市浈*南路94号602房。

被请求赔偿义务机关:广东省韶关市浈*区*法院,韶关市启明路。

赔偿请求人杨伟因与广州宏伟工程机械

第4篇:理赔协议书范文

民事赔偿协议书*方:

乙方:经双方协商一致,现(*方)与(乙方)就此事赔偿事宜,本着平等、自愿、公平原则,经友好协商,达成如下协议:

一、*方愿一次*赔偿乙方医疗费、误工费、交通费、住宿费、精神抚慰金等合计元。

二、付款时间及办法:

三、上述费用支付给乙方后,由乙方内部自行安排分配和处理处分,其分配处理处分的方式及后果不再与*方有任何关系。

四、*方履行赔偿义务后,乙方保*就此事不再以任何形式和任何理由向*方提出其他任何赔偿或者补偿费用要求。

五、*方履行赔偿义务后,就此事处理即告终结,*乙双方之间不再有任何权利和义务。以后因此次赔偿事故的结果和因此事衍生的结果亦由乙方自行承担,*方对此不再承担任何责任。

六、本协议签订后,双方当事人应以此为据,全面切实履行本协议,不得以任何理由纠缠。如违约的,除由违约方赔偿另一方因此造成的损失外,还应承担违约金元。

七、本协议为双方平等、自愿协商之结果,是双方真实意思表示,且公平合理。

八、本协议内容*乙双方已经全文阅读并理解无误,*乙双方明白违反本协议所涉及的法律后果,*乙双方对此协议处理结算完全满意。

九、本协议为一次*终结处理协议。

十、本协议一式二份,双方各执一份,具有同等法律效力,经双方签字后生效。

十一、协议附件*方:一次*赔偿协议书*方:

乙方(工人)姓名:

第5篇:车险索赔申请书

第6篇:索赔员岗位职责

索赔员岗位职责(一)

一、熟悉授权公司索赔业务的具体工作流程。

二、负责协助业务接待,认真检查索赔车辆,做好车辆索赔的鉴定,保*索赔的准确*。

三、负责按规范流程输索赔申请及相应索赔事务。

四、负责定期整理和妥善保存所有索赔档案。

五、负责在授权公司开展的质量返修和相关活动中,报表资料的传递与交流。

六、负责按授权公司要求妥善保管索赔件和及时按要求回运。

七、负责客观真实的开展索赔工作,不得弄虚作假,并及时向管理层汇报工作状况。

八、主动收集、反馈有关车辆维修质量、技术等相关信息给相关部门。

九、积极向客户宣导授权公司的索赔条例。

十、完成部门负责人交办的相关工作。

索赔员岗位职责(二)

一、稳定客户情绪。

二、针对客户投诉问题收集并准备相关材料,提醒客户带齐保修所需资料。

三、与技术经理沟通,以获得其支持与协作。

四、了解投诉索赔问题,并检查相关手续。

五、针对投诉问题,负责故障件的原因分析,并由技术经理鉴定重大问题。

六、确认是质量问题,制作好索赔委托书,与备件库协调,()做好索赔备件的准备。并跟维修技师进行沟通。

七、经索赔鉴定非质量问题,则须与客户做好说明与沟通,提供使用与保养、备件更换的建议。

第7篇:房屋拆迁赔偿合同范文

*方:

乙方:

*方因开发楼盘(位于)需拆除乙方正在使用的沿街楼房,依据《国有土地上房屋征收与赔偿条例》,经*乙双方协商,就房屋拆迁赔偿达成如下协议:

一、乙方房屋基本情况

第1条:1、建筑面积平方米(其中一层平方米;二层平方米;附属物。

2、所有权人:

3、房屋*质:经营*用房。

二、*方义务

第2条:*方以回迁的方式对乙方拆迁的以上房屋及附属物给予赔偿。

第3条:回迁安置房屋的位置、面积、结构:

1、回迁安置房屋位于齐晏大街以南、向阳路以西,楼房东墙距向阳路路中心米,该距离不得相差5米。

2、回迁安置房屋为一层门头房,门头朝向需面对齐晏大街,南北贯通,向南需有门、有窗、可做门头房使用。面积为平方米,东西长度为米。

3、回迁安置房交房标准:达到国家规定的竣工验收标准,通水、电、暖;墙面、门窗、卫生间等达到可营业标准,该房屋因水、暖管道等因素造成使用的面积不可超过总面积的1%,若超出总面积的1%部分,需另增加使用面积或经济赔偿(按市场售价为准)。

第4条:1、回迁交房日期:自乙方房屋拆迁日起三年内即

2、自本合同签订之日起至回迁房屋交付日,*方负责向乙方赔偿房屋租金,每年元。若*方未按期交付回迁房屋,超出时间*方向乙方赔偿的房屋租金按10%每年递增。

第5条:*方应在交付回迁安置房后三个月内为乙方办理

第8篇:民事赔偿协议书范文

*方:

乙方:

经双方协商一致,现(*方)与(乙方)就此事赔偿事宜,本着平等、自愿、公平原则,经友好协商,达成如下协议:

一、*方愿一次*赔偿乙方医疗费、误工费、交通费、住宿费、精神抚慰金等合计元。

二、付款时间及办法:

三、上述费用支付给乙方后,由乙方内部自行安排分配和处理处分,其分配处理处分的方式及后果不再与*方有任何关系。

四、*方履行赔偿义务后,乙方保*就此事不再以任何形式和任何理由向*方提出其他任何赔偿或者补偿费用要求。

五、*方履行赔偿义务后,就此事处理即告终结,*乙双方之间不再有任何权利和义务。以后因此次赔偿事故的结果和因此事衍生的结果亦由乙方自行承担,*方对此不再承担任何责任。

六、本协议签订后,双方当事人应以此为据,全面切实履行本协议,不得以任何理由纠缠。如违约的,除由违约方赔偿另一方因此造成的损失外,还应承担违约金元。

七、本协议为双方平等、自愿协商之结果,是双方真实意思表示,且公平合理。

八、本协议内容*乙双方已经全文阅读并理解无误,*乙双方明白违反本

协议所涉及的法律后果,*乙双方对此协议处理结算完全满意。

九、本协议为一次*终结处理协议。

十、本协议一式二份,双方各执一份,具有同等法律效力,经双方签字后生效。

十一、协议附件

*方:

二零xx年乙方:月日见*人

第9篇:赔偿协议书标准范文

*方:____________乙方:____________

经双方协商一致,现______(*方)与________(乙方)就此事赔偿事宜,本着平等、自愿、公平原则,经友好协商,达成如下协议:

一、*方愿一次*赔偿乙方医疗费、误工费、交通费、住宿费、精神抚慰金等合计______元。

二、付款时间及办法:

三、上述费用支付给乙方后,由乙方内部自行安排分配和处理处分,其分配处理处分的方式及后果不再与*方有任何关系。

四、*方履行赔偿义务后,乙方保*就此事不再以任何形式和任何理由向*方提出其他任何赔偿或者补偿费用要求。

五、*方履行赔偿义务后,就此事处理即告终结,*乙双方之间不再有任何权利和义务。以后因此次赔偿事故的结果和因此事衍生的结果亦由乙方自行承担,*方对此不再承担任何责任。

六、本协议签订后,双方当事人应以此为据,全面切实履行本协议,不得以任何理由纠缠。如违约的,除由违约方赔偿另一方因此造成的损失外,还应承担违约金______元。

七、本协议为双方平等、自愿协商之结果,是双方真实意思表示,且公平合理。

八、本协议内容*乙双方已经全文阅读并理解无误,*乙双方明白违反本协议所涉及的法律后果,*乙双方对此协议处理结算完全满意。

九、本协议为一次*终结处理协议。

十、本协议一式二份,双方各执一份,具有同等法

第10篇:赔偿协议书范文推荐

*方:_________

乙方:_________

*、乙双方于_________年_________月_________日签订《箱式变电站购货合同》,约定由乙方向*方提供包含型号为_________变压器在内的箱式变电站,由于乙方现提供的型号与原合同约定不符,且未按规定在高压开关安装联动隔离板,导致该变电站经供电局两次验收均不合格。为了妥善解决相关事宜,减少乙方因此而造成的损失,经*、乙双方协商,达成如下协议:

第一条关于变压器型号的问题:

*方接受乙方已安装的型号为_________的变压器,但附有如下条件:

1.1乙方必须保*该箱式变电站的质量优良,能够正常使用,保*该产品在本协议签订后能够一次通过供电局的验收并合格,否则,*方有权拆除已安装的箱式变电站,另行购买其他产品安装使用,除所造成的一切损失由乙方承担,乙方还需赔偿*方双倍于合同金额的赔偿金。

1.2自验收合格之日起一年内,如该产品出现质量问题,*方有权退货,乙方应承担由此造成的一切损失,并赔偿*方双倍于合同金额的赔偿金。

1.3本产品的保修执行原合同第六条的规定,在保修期内收到*方通知后2小时内必须派员维修,如经通知未派员或未及时派员维修达十次以上,*方仍有权退货,乙方应承担由此造成的一切损失。

第二条关于赔偿问题:

由于该变压器二次

商务索赔信函范文英文6

_____公司:

我司于_____年_____月_____日发现贵司所供零件_____引出脚裂纹、断裂,造成我司紧急停产,并召回已发给客户的产品,因该事件影响较大,已上升为质量事故,依据《质量协议》中“当甲方的客户对甲方产品质量风险,经原因追查若属于乙方物料的'质量问题而造成的,则乙方必须承担甲方的客户对甲方的处罚及赔偿甲方的所有经济损失”,故现向贵司提出索赔,索赔金额总计人民币(小写)_____元,(大写)_____圆。

备注:

1、供应商在接到索赔函范本后在24小时内签字回传,超出时限权当默认,我司将直接从货款中扣除。

2、以前的索赔函范本作废,以此份为准。

索赔人:

日期:

商务索赔信函范文英文7

Dear Mr. Sation

With reference to your letter dated 3rd May 20_, I am writing to apologies for the mistake we made.

The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.

Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.

Your sincerely

商务索赔信函范文英文8

Dear _____:(这个空格填入你要分手对象的名字)

(文章开始前面空5个英文字母)

I wanted to call you and talk to you,but I thought it would be better to write you a letter. I don`t think we should be boyfriend and girlfriend anymore. I really like you, but there is a guy ____(新欢的名字) that I like more. You are really a nice person, but sometimes you make me very angry. You also smoke, which I think is really a dirty habit. I asked you to stop, but you would just laugh. Whenever I kissed you, I hated the way your breath smelled.

The new guy that I like is really smart and a lot of fun to be around. He makes me laugh. Unlike you, he is always interested in what I have to say. I`m sorry that we have to break up, but I think it will be for the best. I will miss you. I hope we can still be friends.

(右边空格是你的名字) -------

英文分手信也叫DearJohn Letter, 下面是一首歌, 就叫A DearJohn Letter, 你也可以参考一下喔~

A DEAR JOHN LETTER

Dear John, Oh, how I hate to write

Dear John, I must let you know tonight

That my love for you has died away like grass upon the lawn

And tonight I wed another, Dear John.

(Recitation)

I was overseas in battle when the postman came to me

And he handed me a letter, I was happy as I could be

As the fighting was all over and the battle had been won

Then I opened up the letter and it started, xxxDear

(Chorus)

Dear John, Oh, how I hate to write

Dear John, I must let you know tonight

That my love for you has died away like grass upon the lawn

And tonight I wed another, Dear John.

(Recitation)

Will you please send back my picture, my husband wants it now

When I tell you who I'm wedding, you won't care, dear, anyhow

Now the ceremony has started and I'll wed your brother Don

Will you wish us happiness forever, Dear John?

商务索赔信函范文英文9

1、甲与乙两公司签订合同,乙方向甲方供应花生油15吨,符合国家标准,每桶5千克,20_年6月5日前交货,但乙方推迟至9月10日才交货,此后零售价每千克已降低1元,给甲方带来损失,同时,部分产品包装出现瑕疵,生产日期标准离保质期仅半年,请代甲方写索赔函。

⏹ 2、以上题的索赔函为依据,以乙的身份写一份理赔函,指明未能按时交货是由于西南地区重大洪涝灾害所致,产品包装愿作降价促销。索赔信尊敬的XX公司负责人:您好!就贵公司推迟交货造成我公司损失一事,我公司决定郑重向您及贵公司提出申诉索赔,意在通过我们双方协商的办法来解决该事件:具体申诉项目及理由如下:20_年我方与你方签订合同,由你方向我方供应15吨符合国家标准的花生油,每桶5千克,并承诺于20_年6月5日前交货,但因你方推迟至9月10日才交货,此后零售价每千克已降低1元,给我方带来损失,同时,部分产品包装出现瑕疵,生产日期标准离保质期仅半年。

因该事件造成我公司损失人民币达壹万伍千元。我公司热切希望贵公司务必在本周内将货款(含利息)人民币壹万伍千元全部寄至或转入我公司帐号。

并重新换回包装良好,保质期一年以上的货品。特此函达,谢谢合作!祝颂商祺!附件:1.合同复印件。

2油价走势表。票据复印件。

4.产品包装瑕疵图。5.生产日期标准离保质期仅半年证明图。

XX公司(印)20_年11月1日理赔信尊敬的XX公司负责人:贵公司9月15日来函及货样收悉,十分感激。信中提到我公司推迟交货造成贵公司损失一事,我公司立即进行了查核,发现未能按时交货是由于西南地区重大洪涝灾害所致,实为不可抗因素,望谅解。

对贵公司带来困扰和不便,我们深表歉意。至于产品包装有瑕疵,我方愿意将产品包装有瑕疵的部分产品按照原成交价30%的折扣价来处理。

若对此事的处理还有疑义,欢迎继续来函商洽。产品的质量和客户的满意是我公司努力争取的目标,请相信今后将不会出现类似的失误。

希望继续与贵公司友好合作,并得到贵公司的指点及帮助。特此函复,谢谢。

商务索赔信函范文英文10

商务英语外贸英语信函实用语句

the volume of business concluded by you is not big enough, we won’ t consider the question of agency.

由于贵司所做业务的量不够大,我们不考虑代理问题

think it premature for us to discuss the question of agency at present stage.

我们认为对我们而言目前讨论代理问题还不成熟

time is not yet mature to discussion of agency.

讨论代理的时机还未成熟

would like to say that this initial stage contract between us , both side do not understand each other very well, so there seems to be no sufficient bases for us to negotiate agency.

由于彼此还不甚了解,我们认为我们之间初始阶段的关于代理的协议似乎还不充分

am afraid that this is not good time yet to push the sales of our product in your market.

恐怕在你方市场推广我司产品还不是好时机

do not think the time is right for the discussion of the question of exclusive agency.

我们认为此时讨论独家代理问题不妥

regret to say that since there is so far no transaction concluded between us, we have to decline your quest for agency.

由于我们之间业务还未开展,很遗憾我们终止你方代理的请求

question of agency is still under consideration and we hope you will continue your effort to push the sale of our product at present stage.

关于代理的'问题我们仍在考虑之中,希望你方在现阶段仍需努力推广我司产品的销售

shall not consider pointing you as our sole agent until your sales record justify our doing so.

我们还不指定你方为我司的独家代理,直到你们的成绩证明我们可以这么做

we discuss the matter of agency when your market condition turns better?

当你方市场情况变好时我们再讨论代理事宜可以吗

商务索赔信函范文英文11

Dear Sirs,

Our order The glassware you supplied to our order of 3rd July was delivered by the shipping company this morning .The 160 cartons containing the goods appeared to be in perfect condition .But when I unpacked them with great care , I regret to report that 10 cartons of glassware badly cracked .

We trust you can understand that we expect the compensation for our dam aged goods.

For Incomformity(由于货物不符而抱怨)

Dear Sirs ,

On March 12, we ordered 1,200 shirts size 42. But unfortunately ,we received completely different articles-children clothes today .We can only presume that a mistake was made and the children clothes were for another order.

As I have several customers waiting , please arrange for the replacements at once.

商务索赔信函范文英文12

索赔员岗位职责(一)

一、熟悉授权公司索赔业务的具体工作流程。

二、负责协助业务接待,认真检查索赔车辆,做好车辆索赔的鉴定,保*索赔的准确*。

三、负责按规范流程输索赔申请及相应索赔事务。

四、负责定期整理和妥善保存所有索赔档案。

五、负责在授权公司开展的质量返修和相关活动中,报表资料的传递与交流。

六、负责按授权公司要求妥善保管索赔件和及时按要求回运。

七、负责客观真实的开展索赔工作,不得弄虚作假,并及时向管理层汇报工作状况。

八、主动收集、反馈有关车辆维修质量、技术等相关信息给相关部门。

九、积极向客户宣导授权公司的索赔条例。

十、完成部门负责人交办的相关工作。

索赔员岗位职责(二)

一、稳定客户情绪。

二、针对客户投诉问题收集并准备相关材料,提醒客户带齐保修所需资料。

三、与技术经理沟通,以获得其支持与协作。

四、了解投诉索赔问题,并检查相关手续。

五、针对投诉问题,负责故障件的原因分析,并由技术经理鉴定重大问题。

六、确认是质量问题,制作好索赔委托书,与备件库协调,()做好索赔备件的准备。并跟维修技师进行沟通。

七、经索赔鉴定非质量问题,则须与客户做好说明与沟通,提供使用与保养、备件更换的建议。

推荐阅读:

  自传1500字左右的范文(13篇)

  党支部考察记录简短范文(推荐5篇)

  数学试卷分析范文(优选32篇)

  生育三胎申请书范文(必备5篇)

  装修监理日志详细范文(必备6篇)

  书面请假条书写标准及范文(必备7篇)

热门标签: 商务 英文
商务索赔信函范文英文(12篇).docx

将本文的Word文档下载到电脑

推荐度:

下载