投诉信的格式和范文英文(汇总6篇)

投诉信的格式和范文英文1

Letter of complaint, dear Mr. / MS, please send us a correction of our order. Except for one model, all the goods we ordered have arrived in good condition.

Except for one model, you can refer to our original order (see attached copy). You will notice that the fluorescent lamp model we requested is the model, but we received the model number For details, please refer to the inspection certificate issued by Tianjin Commodity Inspection Bureau. Would you please take it back.

中文翻译：

：投诉信，亲爱的先生/女士，请给我们寄一份关于我们订单的更正，除了一个型号外，我们订购的所有商品都完好无损地运抵了，除了一个型号，你可以参考我们的原始订单（见所附副本）你会注意到，我们要求的荧光台灯型号是型号，但我们收到的是型号，以了解详情，请看天津商品检验局出具的检验证书。请收回去好吗。

投诉信的格式和范文英文2

英语投诉信范文之一

[Directions]：Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement，Do not sign your own name at the end of your letter，using “Li Ming” instead.

Dear Sir，

I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it， we were surprised to find it was around 15℃，far from the standard temperture range from 0℃ to 9℃。

This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible？I hope that my problem will get your kind consideration.

Yours faithfully，

Li Ming

[文章点评]

这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。

英语投诉信范文之二

Dear Sir：

With reference to our order No. W98，the 120 computer sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged.

The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile，we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

Yours sincerely，

Li Ming

英语投诉信范文之三

Dear Mr. Chang：

On September 10，our order for 280 women's cotton sweaters was duly received，but we regret to say that 40 cotton sweaters in white color were seriously soiled.

We had the case investigated immediately，and the result shows the damage was due to improper packing，for which the suppliers are definitely responsible.

Needless to say，we have suffered a great loss from this，as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.

Sincerely yours，

Li Ming

投诉信的格式和范文英文3

英语投诉信怎么写

注意：1. 词数为100左右；

2. 可适当增加细节，以使行文连贯。

参考词汇：路由器router 服务器server 掉线lose connection to 稳定的stable

[谋篇布局]

应用文的实际用途决定了其语言要简洁明了。主要有三个原则，即proper（恰当）、precise（精确）和polite（礼貌）。具体要求体现为：需开门见山，文章一开始就要表明意图；行文逻辑清晰、目标明确；语气要恰如其分，注意语言的正式和礼貌，遵循交际原则。

高考书面表达多以日常生活场景为基础。在扩充细节的时候，同学们要结合平时的生活积累，在符合常识的基础上，充分发挥想象力。

投诉信作为英语文体的一种，目的是解决问题，比如消费利益受损、正常生活和工作受到干扰等。内容可包括：说明投诉的原因并表达遗憾；实事求是地阐述问题发生的经过；指出问题引起的后果；提出批评及处理意见，要求对方采取措施。此外，语气注意要冷静、郑重、克制，不必过于礼貌。但也要就事论事，不能人身攻击。

[常用表达]

开头常用句式

I am writing to you to complain about ...

I am writing to express my dissatisfaction/disappointment/concern about ...

I am writing to inform you that I am dissatisfied with ...

I feel sorry to trouble you but I am afraid that I have to make a complaint about ...

I wish to draw your attention to the problem/fault ...

I regret to inform that ...

结尾段常用句式

I will appreciate it very much if you could ...

I look forward to your dealing with these problems without delay.

I hope you will consider my suggestions and improve the situation as best as you can.

We hope that you will consider this matter seriously and make an effort to prevent the recurrence of this kind.

I hope you can give me a satisfying reply and deal with this matter reasonably.

I must have you fully understand that without a satisfying solution， I will reserve my right to take legal action.

其他常用句式

The reason for my dissatisfaction lies/consists in ...

Under these circumstances， I find it difficult to ...

For one thing ...， for another ...

Therefore， I hope to change for another ... or declare a refund.

I received such poor service that I felt I should bring it to your attention.

习作一

Dear Sir or Madam，

I am writing to you to complain about the router which I bought last week from the internet.

I found some problems during I use it. First， I can’t find the servers when I looking through the news. Second， it was often losed connection to the servers if I was finding some informations from the internet. It caused big problems to my work and daily life. The most serious doubt is the WIFI doesn’t stable. Sometimes it lose connection to the server in a second. After a while， it come to be fine.

Because of the problems， I require to full require or change a new one. If you can change a new one， it will be the most wonderful way to solve these problems.

I’m looking forward to hearing from you.

Yours sincerely，

Li Hua

这是一篇中低档习作，得分18。其优点是：

投诉信的格式和范文英文4

写投诉信应本着真实的原则,如实的反映情况。那么投诉信的格式是什么呢?下面让我们来学习一下吧!

Dear ______,

①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.

③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).

⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.

Yours sincerely,

Li Ming

英文投诉信范文

(Letters of Complaint)

【英文投诉信范文一】

Sunny Company

34 Zhongcheng Road

Jinlian Building

Shanghai

September 12,

Sales manager

Elegance Clothing Company

45 West Street, Nanjing

Jiangsu Province

Dear Mr. Chang:

On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.

We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.

Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.

Sincerely yours,

Sunny Lee

Manager

【英文投诉信范文二】

Florence Trunkemeyer

College of Business

Ball State University

Muncie, IN 47300

November 15,

General Computer Corporation

Engineering Department

. Box 73219

Fort Worth, TX 76108

Dear Sir:

With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.

The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

Yours sincerely,

(Signature)

投诉信的格式和范文英文5

Dear Sir:

My name is Raymond, I am writing to tell you something about your restaurant questions.

Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can give your restaurant waiter have training about etiquette.

Thank you for your time and kind consideration.

Sincerely yours

Raymond

[英语作文--投诉信]

投诉信的格式和范文英文6

开头：写明目的：投诉。

1。 i'm writing to you to plain about。。。

我写信是投诉。。。。。。

2。 i'm li hua。 i feel bad to trouble you but i'm afraid that i have to make a plaint about your restaurant。

我是李华。很不想给你添麻烦。可是，恐怕我不得不对你们餐馆进行投诉。

3。 i want to about the woolen scarf i bought from your pany。

我想要表达我对从你们公司买的羊毛围巾的不满。

中间：说明投诉问题、后果，并提出合理提议。

1。 in the first place， the food itoo saltand the water isn't served in time。 in addition， the music you broadcast itoo noisy。 under these circumstances， i find it hard to sit here having dinner quietly。

首先，食物太咸，水没有及时端上来。并且，你们播放的音乐太吵了。在这样的环境下，我很难安静的坐在那里吃饭。

2。 it arrived on time the dabefore yesterday。 but when i checked it， i found a hole in the middle。 i waastonished because the hole waobviouand i didn't think you should neglect thideficiency（缺陷）。

它是前天按时到的。可是当我检查时，我发现中间有个洞。我很震惊，因为这个洞和明显，我认为你们不应当忽略这个缺陷。

3。 while i waon holidain hong kong about a week ago， i bought a green shirt for 300 hk dollarin your shop， but there seemto be something wrong with it。 when it'washed， it fadein colour。 now i can't wear it。

大概一周前我在香港度假的时候，我在你们店里花300港元买了一件绿色衬衫，可是看上去似乎有一些状况。当被洗的时候，它会掉色。此刻，我不能穿了。

4。 i have dialed your service number for several timebut it waalwaybusy。

我多次拨打你们的服务电话，但它总是占线。

5。 now thiproblem keepworrying me。

此刻这个问题一向在困扰我。

6。 to improve the situation， you can take the following measures。

为了改善状况，你们能够采取下头的措施。

7。 can you change a new one for me asoon apossible?

你们能够尽快给我换件新的吗？

8。 i insist you change a new one for me or give me a refund（退款）。

我坚持你们给我换件新的或者给我退款。

9。 how shall i send thiscarf back to you?

我怎样把这条围巾寄还给你？

结尾：期望给予研究，并期待对方尽快回复。

1。 thankfor your consideration。

感激你的研究。

2。 i'm looking forward to your earlreply。

期待着你早日答复。

3。 i believe you will take mplaint seriously。

我相信你会认真研究我的投诉。

4。 i'll appreciate it if mdemand imet。

如果我的要求被满足，我会十分感激。

5。 i hope you will give due attention to thimatter。

我期望你给予此事应有的重视。

其他句型：

1、I request you to arrange to replace this Walkman with another one， which must be in perfect working order。 Failing that， you must have a full refund。

2、We would have refund and hope that you could accept our sincere apology for the mess we made。

3、There are three ways we can handle this situation。

4、I am writing to inform you that I wish to move into a new room next term。 I would prefer a single room， as I find the present sharing arrangement inconvenient。

5、I feel terribly sorry to hear what you said。

6、Please forgive what we did to you and accept our sincere apology。

7、I am totally disappointed to find that …I can hardly beartolerate it any longer。

8、I request you to be kind enough to solve the problem as soon as possible。

9、There are some serious problems that deserve your close attention。 For one thing， … For another… Even worse…

10、We do value your business and friendship。

11、I am regretted to inform you that the heating system in the house stopped working a few days ago。

12、I want to plain in the strongest term about…

13、It is hard for me to understand…

14、I am really annoyed about it。

15、We will have him apologize to you on the day you appoint。

16、sth。 must be done about it。

17、I am writing to express my dissatisfaction with …I am writing to call your attention to the awful fact that …

18、I am afraid that I have a plaint to make。

19、I am not at all satisfied with…

20、I hate to bring this up， but…

21、We have municated with the concerned person， confirmed what you had plained， and punished him。

22、I am regretted to say that sth。 was incorrect。

23、We do wish you could be satisfied with what we have pensate for the trouble we made。

24、I will immediately attend to it so that I can give you a satisfactory response。

25、I am writing to you to plain about…

例文：

题目： You live in a room in college which you share with another student。 You find it very difficult to work there because your roommate always has friends visiting and has parties in the room。

Write a letter to the Acmodation Officer at the college and ask for a new room next term。 You would prefer a single room。 Explain your reasons。

例文：Dear Sir or Madam，

I am writing to expressair regarding acmodation。 I would prefer to move into a single room next semester， as I find the present sharing arrangement inconvenient。

I must explain that the reason for my dissatisfaction is my roommate‘s inconsiderate behavior。 For one thing， his friends are constantly visiting him; for another， he regularly holds noisy parties。

To solve this problemsurmount this difficultyimprove this situationcrack this hard nut， I hope to draw the attention of the authorities concerned。 I am sure you will aGREe that the only solution for me is to move into a room of my own。 Therefore， I would be grateful if you could find a single room for me， preferably not in the same building but as near to the college campus as possible。

Yours sincerely，

Li Ming

翻译：

问题：你住在一个在你与另一个学生分享的大学的房间里。你发现很难在那里工作，因为你的室友总是有朋友来访，并在房间里有聚会。

给学院的住宿主任写一封信，并要求下学期一间新的房间。你会喜欢一个单人房间。解释你的理由。

例文：亲爱的先生或女士，

我写信是为了表达对住宿的不满失望担忧。下个学期我宁愿搬进一间单人房，因为我觉得此刻的分享安排不方便。

我必须说明，我不满的原因是我的室友不顾他人的行为。一方面，他的朋友们不断地拜访他;另一方面，他经常举办喧闹的聚会。

为了解决这个问题克服这个困难改善这种情景破解这个难题，我期望引起有关当局的注意。我相信你会同意，我唯一的解决办法是搬到一个我自我的房间里。所以，我将不胜感激，如果你能为我找到一个单一的房间，最好不要在同一栋建筑，但尽可能靠近大学学校。

谨上，

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