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在执行上级党组织决定方面存在的问题及整改措施范文(通用6篇)
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2023-03-18
2023-06-27
2023-03-20
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在执行上级党组织决定方面存在的问题及整改措施范文(通用6篇)
2023-06-15
投诉与处理ComplaintsandAdjustment
` Nusantata Trading Co. Ltd. Jalan Malaks Jakarta
Indonesia
Tel : 62 21 380000000 Fax: 62 21 380000001
January 18, 200#
Ms. Leung Suet Chan
Deputy Manager
New Times Trading Company Limited
13-14/F., Industry Building
35 Harbour Road, Wanchai
Hong Kong
China
Dear Ms. Leung
Order NT-20717
Thank you for your fax of 17 January. We are extremely sorry to learn that an error was made in carton 13 of the above order.
The missing 9,000 ball pens were sent this morning by Cathay Airways and the documents have alreadly been forwarded you.
We greatly regret the inconvenience caused by this and the previous two errors and offer ore sincere apologies. We can assure you that every effect will be made to ensure that similar errors do not occur again.
Yours sincerely
Rob Subbaraman
Export Mangager
1. general inquiry 一般询盘
2. specific inquiry 具体询盘
3. dealer 商人
4. quotation 报价
5. sales department 销售部
6. purchase 购买
7. enquiry 询价
8. quote 开价
9. sample 样品
10. a long-term contractt 长期合同
11. discount 折扣
12. grant 批准
13. to make an inquiry for sth 对某物询价
14. to keep the inquiry on file 把询价记录在卷
15. to inquiry for sth 对某物询价
16. to inquiry about sth 询问某事
17. process 加工
18. guarantee, guarantor 保证, 保证人
19. delivery 交货
20. port of delivery 交货港
21. time of delivery 交货期
22. prompt delivery 即期交货
23. to effect delivery 办理交货
24. to make delivery 办理交货
25. to postpone delivery 推迟交货
英文商务函电常见10大类型
10种典范商务信函介绍
一.“简约”型商务函电:
in before email attached ,including the xxx picture.(看,简约至此,称谓,落款全省了.高!但若发至的不是个人邮箱,恐怕对方也就收不到了.于是不得不连名带姓的重发一次,看来这时间也不一定真能节省下来.)
二.“精确”型商务函电
Thanks for your mail. As for the copy of CE and SAA, I will fax them to you within these two days.(“within two days”? fax是及时性的动词,你是说你要花上两天的时间去传真?这样的话,我就不得不在传真机跟前不吃不喝地干等两天?拜托,如果不能确定具定传真时间,就请说“I’ll advise you the exact fax time once confirmation”)
三.“大张旗鼓”型商务函电
Per your information, you would like us to quote you the prices as below. Pls kindly check. Thanks. XXX
Now we would like to introduce our company to you. Our company XXX Founded in the year . It’s headquarters at the foot of beautiful XXX Mountain. Which called“the lung of Guang Zhou, also close to the south gate Shenzhen city” . We specialize in manufacturing all kinds of XXX. Now factories we own covering an area of XXXO, more than XXX workers, a most professional team consisting of technicans and sales. After 5 years hard company has developed into a large corporation, integrated with XXX , manufacturing processing and trading. Since the first day of establishment. We insist in this creed“XXX” led by customers’s requirement, based on quality, ruled with ISO9001:, following fashions. We take it as our goal to build famous brand. Products bearing“XXX”are sold all over the world , such as America, Europe, Southeast Asia and Middle East, etc. (老兄,我要求的只是你的几个产品的报价而已,您不至于把你们整个网页上的.东东都COPY给我看吧?
再说了,我若对你们公司一无所知的话,又怎能找你们报价?如果想我们了解多点,给我一个网址就可以了.我会找机会上去看看,但现在我有十几个email等着复,我还有一大堆的报价要整理,我的水倒好了都没有来得及喝一口,你让我现在去听你们的口号?)
四.自做聪明型商务函电
Thanks for your Email. But I would like to know your customers’ opinion at first. How about their target prices?(到底是你的智商有问题,还是我的智商有问题?我不知道你的其它客户是否会在你第一次报价之后就告诉你目标价,但我肯定是要让你失望的啦,因为Iam not as stupid as you think.)
五.翻脸无情型商务函电
I have deleted a lot of email last week to save hard disk space. I will ask xxx to check that for you tomorrow morning, is that ok? (不会吧,这茶是否凉得也太早了一点?我们的单你们还在做着,现在就把我的邮件给全部删了?看来我们的事在您眼中是无足轻重呀).
六.“画蛇添足”型商务函电
大家好,做了几年外贸,自觉不算好也不算差,也想借福步和大家分享一点自己的心得。
第一,Passion, Patience
其实做什么工作都是需要热情的,就我个人的经验,如果目前的工作是你的兴趣所在,你的PASSION会由内而生。如果现在的工作与你的兴趣不是很一致,要么慢慢培养兴趣,要么寻找自己喜欢的工作。
做外贸需要的不仅是耐心,更需要的是你的耐性。这个很大程度是“只可意会,不可言传”,相信大家多少也有点体会吧。
第二,做产品的专家
我一直认为,你对自己的产品再熟悉也不为过。各个行业的产品不一样,但是每个客户都想遇到值得他们信赖的业务员和公司。做产品的行家,让客户来请教你,让你来帮助客户,成就感不言而喻。
第三,外贸平台
就我本人而言,基本没用到过外贸平台,我所做的只是Google,Google,再Google。也许有人会说,我也Google了,但是却搜不到有用的信息。我的建议是,在你的Passion指引下,在Google输入所有你能想到的和产品有关的关键词,最好是能找到买家的网站,进去之后找到邮箱,然后发邮件。坚持不懈地发邮件,因为你不知道下一秒回你邮件的会是什么人。如果大家有更好的外贸平台,就要使用好哦
第四,开发信
开发信最好不要群发,最好是要不断在网上寻找更好的开发信模板,不断增加自己这方面的技巧。
第五,Linkedin 运用
强烈建议大家使用这个商务社交网站,上面会有你想不到的海量信息。记住,自己摸索,但不要滥用,你会收获很多
第六,数据库
给你遇到的每个客户都做个数据库,不仅会帮你更好地了解客户,更好地支持他,也会让你的生意做得长久,更容易积累人脉。
第七,文化沟通
就像和中东人做生意,你要多了解他们的宗教习惯,和每个外国人交流的时候,你也要避免文化冲突。多多学习外国的宗教和文化,会让他觉得你在乎他,你和客户的沟通会更顺畅。
第八,节假日
外国各种各样的节假日很多,也往往是和宗教有密切的关系。关注节假日,能找到最好的沟通时机
第九,各种外贸软件,
Skype是我最喜欢的,能在上面找到潜在客户,而且沟通问候起来也是最快捷方便的。其他的还有MSN,CRM软件等等。
就像我经常对别人说的,只要有热情,只要你全身心投入到你的工作中去,外加一点点运气,你的工作一定会越做越好的。目前的困难和障碍只是在磨练你的耐性而已。
最后送大家一句话与君共勉:天道酬勤。
We enclose our new catalogue and price list. The revised prices will apply from 1 April 1997. You will see that there have been number of changes in our product range. A number of improved models have been introduced. Out range of washing machines has been completely revamped. Many popular lines, however, have been retained unchanged. You will be aware that inflation is affecting industry as a whole .Ws have been affected like everyone else and some price increases havebeen unavoidable. We have not, however, increased our prices across the board, In many cases, there is a small price increase, but in others, none at all. We can assure you that the quality of our consumer durables has been maintained at a high standard and that our service will continueto be first class. We look forward to receiving your orders.
谨谢上新的商品目录和价格表。修订价格定于1997年4月1日起生效。产品系列有一大革新,增加了不少改良的型号,扒出一系列新款的洗衣机,但许多款的开动号仍保持不变。通货膨胀影响整个工业连带令货品价格上涨。虽然如此,本公司并未全面提升价格,调整幅度亦不大。 本公司坚守一贯信念,务求出产优质之耐用消费品,迎合顾客的需要。 谢谢贵公司多年惠顾,盼继续合作。
要求按现金提货方式装运订货
Dear Sir or Madam:
Thank you for your order dated 28 April for 40 widgets. We would like to arrange for immediate shipment. Unfortunately, we do not have sufficient credit information to offer you open account terms at this time. Would it be acceptable to ship this order cash on delivery?
If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This information will be held in the strictest confidence.
We look forward to hearing from you.
Yours sincerely,
Hillary
延迟付款
Dear Sir or Madam:
Thank you for your letter dated 24 March. We are very sorry to hear about your company’s current financial problems.
We have considered your request to delay payment of your outstanding balance of US$ until 1 May of this year. We are happy to tell you that we can agree to your proposal.
We must add, however, that this preferential treatment is being given only because of your current circumstances. It cannot be taken as a precedent for our future commercial relationship.
We wish you better times ahead.
Yours sincerely,
Hillary
确认供货
Dear Sir or Madam:
As a result of our recent exchange of information, we have a strong interest to work with your proposal.
Please see the following terms and conditions as a confirmation of the start of our business relationship.
Product Name:
Spec. Number:
Quantity:
Price:
Packing:
Payment:
We hope that this first transaction will come to a successful conclusion for both of us. We look forward to continuing a mutually beneficial trade between our companies.
Yours faithfully,
Hillary
We understand from our trade contacts that your company has reestablished itself in Beirut and is once again trading successfully in your region. We would like to extend our congratulations and offer our very best wishes for your continued success. Before the war in Lebanon , our companies were involved in a large volume of trade in our textiles. We see from our records that you were among our best tem customers. We very much hope that we can resume our mutually beneficial relationship now that peace has returned to Lebanon. Since we last traded, our lines have changed beyond recognition. While they reflect e have drawn up a draft agreement that is enclosed. Please examine the detailed current European taste in fabrics, some of our designs are specifically targeted at the Middle Eastern market. As an initial step , I enclose our illustrated catalogue for your perusal. Should you wish to receive samples for closer inspection, we will be very happy to forward them. We look forward to hearing from you.
从同行中获悉贵公司贝鲁特复业,生意发展迅速。得闻喜讯,不胜欢欣。谨祝业务蒸蒸日上。 黎巴嫩战事发生前双方曾有多宗纺织品交易;贵公司更是本公司十大客户之一。现今战事平息,亟盼能重展双方互惠的业务联系。 自上次合作至令,产品款式变化极大。除了有迎合欧洲人口味的款式这外,亦有专门为中东市场而设计的产品。现奉上配有插图的商品目录供 初步参考。职需查看样本,还望赐知。
September 4,
Mr. Rob Subbaraman
Export Manager
Nusantara Trading Co. Ltd.
Jalan Malaks
Jakarta
Indonesia
Dear Mr. Subbaraman,
Order NT-20717
We have received the documents and taken delivery of the above order which arrived at Kowloon on the . Toho Maru.
On checking the goods we found that carton 13 contained only 15,000 Coconut ball pens,although 24,000 had been entered on both the packing list and the invoice.
The full consignment is urgently required to complete orders for three of our major customers so it is absolutely essential that you ship the additional 9,000 ball pens on the earliest possible flight from Jakarta.
This is the third time in the last twelve months that you have short-shipped one of our there is any further repetition of this we will be forced to look for an alternative supplier.
Yours Sincerely,
Leung Suet Chan
Deputy Manager
代理Agencies
The chamber of Commerce
Casilla 593 Lima 100. Avenida Gregorio Escobedo 398.
Jesus Maria, Lima 11 Tel: (51-1) 4630000 Fax: (51-1) 46300001
3rd September 200#
Mr. Sun Xingwang
President & CEO
Huating Electrial Appliance PLC.
1112 Nanjing Road
Shanghai 40
China
Dear Mr. Sun:
We thank you for your letter of the 23rd August requesting addresses of possible agents for your products.
On the attached list we have given names and addresses of three firms who in our opinion would be able to provide you with the required services, and would be interested in your proposition.
Very truly yours.
Oscar Olender
Executive Chairman
Attachment
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