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进出口商要想成功就得掌握谈判技巧。贸易谈判实际上是一种对话,在这个对话中,双方说明自己的情况,陈述自己的观点,倾听对方的提案、发盘、并作反提案,还盘、互相让步,最后达成协议。掌握谈判技巧,就能在对话中掌握主动,获得满意的结果。我们应掌握以下几个重要的技巧:多听少说缺乏经验的谈判者的最大弱点是不能耐心地听对方发言,他们认为自己的任务就是谈自己的情况,说自己想说的话和反驳对方的反对意见。因此,在谈判中,他们总在心里想下面该说的话,不注意听对方发言,许多宝贵信息就这样失去了。他们错误地认为优秀的谈判员是因为说得多才掌握了谈判的主动。其实成功的谈判员在谈判时把50%以上的时间用来听。他们边听、边想、边分析,并不断向对方提出问题,以确保自己完全正确的理解对方。他们仔细听对方说的每一句话,而不仅是他们认为重要的,或想听的话,因此而获得大量宝贵信息,增加了谈判的筹码。有效地倾听可以使我们了解进口商的需求,找到解决问题的新办法,修改我们的发盘或还盘。“谈”是任务,而“听”则是一种能力,甚至可以说是一种天份。“会听”是任何一个成功的谈判员都必须具备的条件。在谈判中,我们要尽量鼓励对方多说,我们要向对方说:“yes”,“pleasegoon”,并提问题请对方回答,使对方多谈他们的情况,以达到尽量了解对
Dear Sirs:
Thank you for your letter of 20 May 20_. We are disappointed to hear that our price for Flame cigarette lighters is too high for you to work on. You mention that Japanese goods are being offered to you at a price approximately 10% lower than that quoted by us.
We accept what you say, but we are of the opinion that the quality of the other makes does not measure up to that of our products.
Although we are keen to do business with you, we regret that we cannot accept your counter offer or even meet you half way.
The best we can do is to reduce our previous quotation by 2%. We trust that this will meet with your approval.
We look forward to hearing from you.
Yours faithfully
先生:
二零零零年五月二十曰来函收到,不胜感激。得知贵公司认为火焰牌打火机价格过高,无利可图,本公司极感遗憾。来函又提及曰本同类货品报价较其低近百分之十。
本公司认同来函的说法,然而,其他厂商的产品质量绝对不能与本公司的相提并论。
虽然极望与贵公司交易,但该还盘较本公司报价相差极大,故未能接受贵公司定单。
特此调整报价,降价百分之二,祈盼贵公司满意。
谨候佳音。
Dear,sirs
Re:HANDWARE TOOL CASE
After receiving your letter of have to regret to reject it again the second time because your price has a long distance with our prospected ones.
However to step up our trade ,we consult our clients for several times and they agree to purchase at please response quickly for this price .So that we can make further decisions.
We await you good news.
Your faithfully,
Miss ****
Dear Sirs,Thank you for your letter of 20 is regret that we have no option but to cancel the order,as there will be a big pressure on our company if we accept the price you regret not being in a position to accept your quotation, but hope that you will understand our situation. We sincerely hope that we have other chances to cooperate in the faithfully,
敬启者:谢谢贵方五月二十号的来信。很遗憾我方不得不取消此次的订单。因为贵方的报价对于我方来说有很大的压力。我们很遗憾没能接受贵公司的报价,但希望您能理解我们的难处。我们也真心希望在将来能有机会与公司再次合作。谨上
Dear Sir or Madame.
Hello ! I ’m XX ,I feel I will be fit for the job needed in your company. I’m 22 years old and in good health. After graduation from XXXXa middle school, I have studied IT for many years. I am a better well in personal responsibility ,I am good at both operating a PC,I like palying and listening to the ’m interested in the position .
I want very much to be accepted by your company. I’ll work hard if I can be a member in your company.
XXXX
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