2023-01-03
2023-01-03
2022-12-04
MY FAIR LADY---Mini-Biography for Audrey Hepburn
2023-01-01
2023-01-01
更新时间:2024-01-15 17:52:38 发布时间:24小时内 作者:文/会员上传 下载docx
2023-01-03
2023-01-03
2022-12-04
MY FAIR LADY---Mini-Biography for Audrey Hepburn
2023-01-01
2023-01-01
Last week, I found that I lost my wallet. When we went to a snack bar to drink beer, fortunately, I was very sad, but when I got there, I couldn't have a good mood to travel. I was very happy, but my friend told me that we must find it as soon as possible.
I went to Hangzhou to play with my best friend. We all like the West Lake and clothes The clerk said she found my wallet, but it taught me to be careful in everything.
中文翻译:
上周我发现我的钱包丢了,当我们去一个小吃店喝啤酒的时候,幸运的是,这次旅行我很伤心,但是当我到了那里,所以我不能有一个好的心情去旅行,我很高兴不好,但我的朋友告诉我,我们必须尽快找到它,我去杭州市和我最好的朋友玩,我们都喜欢西湖,服务员说她找到了我的钱包,但它教会了我做每件事都要谨慎。
In a service industry like tourism, how to deal with complaints from hotel customers? As the saying goes, xxxcustomers are always right.xxx first smile, listen, be polite, see what can satiy both the consumers and the company you work for. Listen to them carefully, and then say, xxxOh, really, I'm sorry for your unfair behavior. I'll sayxxx and then try to be polite Even if they start yelling, as long as you keep calm, normal people will complain about things that are easy to solve, and the most important thing is to do your best to be polite.
Even if you finally want to smash a brick into their head, not every dissatiied guest will complain. Complaints must be regarded as a valuable source of information on issues that may need attention.
中文翻译:
在旅游业这样的服务业中,如何处理酒店顾客的投诉正如俗话所说:“顾客永远是对的”首先微笑,倾听,礼貌,看看有什么能让消费者和你工作的公司都满意,仔细听他们说的话,然后说“哦,真的,我为你的不公正行为感到抱歉,我马上说“然后尽可能的礼貌,即使他们开始大喊大叫,你只要保持冷静,正常人会抱怨那些很容易解决的事情最重要的是尽你所能的礼貌即使你最终想把砖头砸进他们的脑袋,不是每一个不满意的客人都会抱怨,投诉必须被视为有关可能需要注意的问题的宝贵情报来源。
In a service industry like tourism, how to deal with complaints from hotel customers? As the saying goes, xxxcustomers are always right.xxx first smile, listen, be polite, see what can satisfy both the consumers and the company you work for. Listen to them carefully, and then say, xxxOh, really, I'm sorry for your unfair behavior. I'll sayxxx and then try to be polite Even if they start yelling, as long as you keep calm, normal people will complain about things that are easy to solve, and the most important thing is to do your best to be polite.
Even if you finally want to smash a brick into their head, not every dissatisfied guest will complain. Complaints must be regarded as a valuable source of information on issues that may need attention.
中文翻译:
在旅游业这样的服务业中,如何处理酒店顾客的投诉正如俗话所说:“顾客永远是对的”首先微笑,倾听,礼貌,看看有什么能让消费者和你工作的公司都满意,仔细听他们说的话,然后说“哦,真的,我为你的不公正行为感到抱歉,我马上说“然后尽可能的礼貌,即使他们开始大喊大叫,你只要保持冷静,正常人会抱怨那些很容易解决的事情最重要的是尽你所能的礼貌即使你最终想把砖头砸进他们的脑袋,不是每一个不满意的客人都会抱怨,投诉必须被视为有关可能需要注意的问题的宝贵情报来源。
MBA honey, I'm sorry to disturb you, but I'm afraid I have to complain (I'm writing this letter to complain about my dissatiaction because if you can do something to change this situation, I would appreciate it. I look forward to your reply and thank you for your sincere consideration,.
中文翻译:
mba亲爱的,我很抱歉打扰你,但恐怕我不得不投诉(我写这封信的目的是投诉我不满的原因是,如果你能做点什么来改变这种情况,我将不胜感激。我期待你的答复,并感谢你对你的考虑真诚的,。
标签: 新学期
Dear sir, during my stay in your hotel, there were some things that made me feel uncomfortable: when I checked in, the receptionist complained that I didn't make a reservation, but whether it was necessary to reserve a room in the room every time, some facilities had problems, some lights couldn't be turned on, there was no hot water in the bathroom, the TV channel was too limited, the room service was too slow, and the staff's service attitude was very poor, such as wine As I said above, every hotel wants to leave a good impression on the guests, so I hope your hotel can change and improve.
中文翻译:
亲爱的先生,我入住贵酒店期间,有些事情让我感到不舒服:当我登记入住时,接待员抱怨我没有预订,但是,是否有必要在客房内每次都预订房间,有些设施有问题,有些灯开不开,卫生间没有热水,电视频道太有限,客房服务太慢,员工服务态度很差,比如酒店,它应该没有问题,正如我上面所说的,每家酒店都希望给客人留下一个好印象,所以我希望你的酒店能有所改变,有所改善。
标签: 新学期
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